Kayleigh Polz

Absolutely terrible car selling process! It is apparent they never inspected the vehicle thoroughly that they were selling because the car's thermostat died within 15 miles of leaving the lo It is apparent they never inspected the vehicle thoroughly that they were selling because the car's thermostat died within 15 miles of leaving the lot once papers were signed. Additionally, we requested to have car tagged in Maryland. Completed the paperwork for MD tags and we pointed out to them that the original paperwork included pricing for VA, not MD. Paperwork was adjusted accordingly. Today, when the temp tags are expiring 19 Jan 2026, we receive NEW temp tags because they do not inspect the vehicle for MD despite them having the ability to tag in MD and they are 5 miles from MD border. We learn today that it is incumbent on us the buyer to have the car inspected for MD to receive the tags. Bayside has several locations - the only one we will deal with is Prince Frederick, MD for any car buying needs. More

by S Lester Verified Customer Verified Customer

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They were great! ! They worked with me even though my credit score wasn’t great! ! They worked with me even though my credit score wasn’t great! More

by alexmurphy96 Verified Customer Verified Customer

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Great communication an friendly staff. Largest selection of the vehicle I was interested in. I enjoyed using texts since I was purchasing out of state. Largest selection of the vehicle I was interested in. I enjoyed using texts since I was purchasing out of state. More

by vestbs82288 Verified Customer Verified Customer

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This entire experience here was amazing, they knew what I was after and they delivered. No games were played, it was very painless and quick, just how car buying should be. was after and they delivered. No games were played, it was very painless and quick, just how car buying should be. More

by jdhills45 Verified Customer Verified Customer

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Pleasant experience. Prompt response to any question. Rylee actually stopped her car on the lot as she passed to make sure I was helped. Prompt response to any question. Rylee actually stopped her car on the lot as she passed to make sure I was helped. More

by drjohn2601 Verified Customer Verified Customer

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Excellent customer service. Kayleigh was a true professional, very knowledgeable about everything. If you need a great sale person, she’s your girl. Everyone else I spoke with w Kayleigh was a true professional, very knowledgeable about everything. If you need a great sale person, she’s your girl. Everyone else I spoke with was excellent. I would recommend this dealership. More

by bmalone48 Verified Customer Verified Customer

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Very simple process test drove car did paperwork for the number agreed upon and drove away no problem. number agreed upon and drove away no problem. More

by orhanyeniceli97 Verified Customer Verified Customer

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It was a pleasure to deal with Bayside; it was my time at the dealership and I felt very welcomed. the dealership and I felt very welcomed. More

by waterman044 Verified Customer Verified Customer

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Kayleigh did an amazing job, made buying my truck easy and less stressful. She did not pressure me into a truck that I did not want and less stressful. She did not pressure me into a truck that I did not want More

by chademt09 Verified Customer Verified Customer

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THE TEAM MADE EVERYTHING EASY AND QUICK. i COMMUNICATED WITH KAYLEIGH AND SHE MADE IT HAPPEN. THANK YOU BAYSIDE FORD. i COMMUNICATED WITH KAYLEIGH AND SHE MADE IT HAPPEN. THANK YOU BAYSIDE FORD. More

by tara.fuller Verified Customer Verified Customer

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