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Keiara Lluberes

Overview Reviews (129) Inventory (485)

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Keiara Lluberes

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.6

129 Reviews

4.6

129 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (129) Inventory (485)

129 Reviews of Keiara Lluberes

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November 11, 2025

Dealership Rating

Employee Rating

Excellent service advisor. Highly recommended. No complaints. Survey annoying to complete with minimum word count. Highly recommended. No complaints. Survey annoying to complete with minimum word count. More

by dr.akram

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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November 11, 2025

Dealership Rating

Employee Rating

everything was good Very good service, and the service was on time. Keiara provides excellent customer service. was on time. Keiara provides excellent customer service. More

by Monita031977

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keiara Lluberes

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November 09, 2025

Dealership Rating

Employee Rating

Good company, good people and good service perfect area lik3 the kia sportage and clean area lik3 the kia sportage and clean area More

by irizarrymarcos0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Achraf Lazaar, Tony Nguyen

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Nov 10, 2025 -

Greenway Kia West responded

Hi irizarrymarcos0, thank you for the kind words! We’re so glad to hear you enjoyed your visit and love the Kia Sportage. Our team at Greenway Kia West works hard to provide great service in a clean, comfortable environment for every guest. We truly appreciate your support and look forward to seeing you again soon! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

November 08, 2025

Dealership Rating

Employee Rating

Wait time needs improvement, was there for a whole day waiting for my vehicle to be looked at, happened twice both visits. waiting for my vehicle to be looked at, happened twice both visits. More

by Denarz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy

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Nov 10, 2025 -

Greenway Kia West responded

Hi Denarz, thank you for taking the time to share your feedback. I’m truly sorry to hear about the extended wait times you’ve experienced during your visits — that’s not the level of service we strive to provide. I’d like to look into this personally and see how we can improve your next experience. Please reach out to me directly at markfoster@greenwayauto.com so I can review your visit details and follow up with our service team. — Mark Foster, Service Manager

November 08, 2025

Dealership Rating

Employee Rating

Appreciate the services I received and my representative to tell me excellent you sky and polite clear at explaining the service with excellent and if I had any questions he answered them in a good manner w to tell me excellent you sky and polite clear at explaining the service with excellent and if I had any questions he answered them in a good manner when I was getting my car service he explained it the things I needed to hear More

by davidbutler2033

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Nov 10, 2025 -

Greenway Kia West responded

Hi David, thank you for your thoughtful review! We’re so glad to hear that your service representative took the time to clearly explain everything and made your visit a positive experience. Our Kia service team at Greenway Kia West takes pride in providing transparent communication and excellent care every step of the way. We truly appreciate your trust and look forward to seeing you again for your next service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

November 05, 2025

Dealership Rating

Employee Rating

Great customer service will recommend very professional followed up kept me posted with the time it will take very kind followed up kept me posted with the time it will take very kind More

by dreanpeterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Sopocy, Brian Jones, Charles Ward, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus

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Nov 08, 2025 -

Greenway Kia West responded

Thank you, Drean, for your wonderful 5-star review! We’re delighted to hear that you received great customer service and that our team kept you updated throughout your visit. Providing professional, timely, and friendly Kia service is what we strive for every day at Greenway Kia West in Orlando. We truly appreciate your recommendation and look forward to assisting you again soon! — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 03, 2025

Dealership Rating

Employee Rating

Very poor communication and unprofessional this service advisor should be working at Walmart with that type of attitude advisor should be working at Walmart with that type of attitude More

by edwinmaldonado7465

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Nov 08, 2025 -

Greenway Kia West responded

Edwin, I’m very sorry to hear about your recent experience and the way you felt treated during your visit. That’s not the level of professionalism or communication we expect from our team, and I sincerely apologize. I’d appreciate the opportunity to speak with you directly to learn more about what happened and make this right. Please contact me at markfoster@greenwayauto.com so I can personally address your concerns. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

November 01, 2025

Dealership Rating

Employee Rating

Good! !! Good Professional, Friendly experience! I will visit again!!! Friendly atmosphere! Thanks for the experience! !! Good Professional, Friendly experience! I will visit again!!! Friendly atmosphere! Thanks for the experience! More

by SHARON.EDWARDS622

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keiara Lluberes

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Nov 03, 2025 -

Greenway Kia West responded

Sharon, thank you so much for your wonderful feedback! I’m thrilled to hear you had such a friendly and professional experience with our team here at Greenway Kia West. We truly appreciate your kind words and can’t wait to welcome you back for your next visit. It’s always a pleasure serving great guests like you! 🌟🚗 — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

October 27, 2025

Dealership Rating

Employee Rating

The moment that you get there, they greet you with smiles on their face and they are very accommodating as they were changing my oil. They showed me to the waiting room, which is very spacious and comfortabl on their face and they are very accommodating as they were changing my oil. They showed me to the waiting room, which is very spacious and comfortable. More

by gemini337r58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Jones

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Oct 28, 2025 -

Greenway Kia West responded

Thank you for your wonderful feedback. We’re glad to know our team greeted you warmly and made your visit comfortable while taking care of your oil change. We’re proud to provide a welcoming environment and professional service for all our guests here at Greenway Kia West in Winter Garden. We look forward to seeing you again for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 25, 2025

Dealership Rating

Employee Rating

It was fantastic. Excellent service. Keiara was amazing. She was in touch with me throughout the day, explaining to me what other recommendations they have for my vehi Excellent service. Keiara was amazing. She was in touch with me throughout the day, explaining to me what other recommendations they have for my vehicle and being very communicative. Excellent service! Thank you More

by abbiebrill

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keiara Lluberes

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Oct 28, 2025 -

Greenway Kia West responded

Thank you, Abbie. We’re thrilled to hear that Keiara provided fantastic service and kept you well-informed throughout your visit. Communication and care are what we strive for with every guest, and it’s great to know you had such a positive experience. We truly appreciate your kind words and look forward to seeing you again at Greenway Kia West here in Apopka. — Mark Foster, Service Manager markfoster@greenwayauto.com

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