Keith Burgess

I recently purchased a 2022 Mercedes-Benz CLA 35 from Napleton’s Aston Martin Downers Grove, and I can confidently say this was one of the best car-buying experiences I’ve ever had. My salesperson, Ma Napleton’s Aston Martin Downers Grove, and I can confidently say this was one of the best car-buying experiences I’ve ever had. My salesperson, Margaret Puzanowska, was absolutely phenomenal. From the very beginning, she was friendly, knowledgeable, and genuinely cared about making the process smooth and enjoyable. Buying a vehicle out of state initially had me a bit concerned, but Margaret completely put me at ease and made the entire experience fun, fast, and incredibly comfortable. By the end of the process, she truly felt like family, and I will absolutely be looking to purchase future vehicles with her. The finance department also exceeded all expectations. They secured me an exceptional interest rate that blew every other dealership out of the water — hands down the best financing option I was offered. Napleton’s clearly specializes in high-end, clean vehicles, and it shows. The quality and condition of my car were outstanding. To top it all off, my vehicle was delivered right to my doorstep in a covered trailer, fully detailed bumper to bumper. It arrived absolutely spotless. I couldn’t be happier with my new car, and I’m proud to say I feel like part of the Napleton’s family now. Thank you again, Margaret, for going above and beyond — this experience was truly first-class. More

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I had the pleasure of working with Steven at the downers grove location. He was amazing went above and beyond for me, took me on an extensive test drive so I could get a feel for the car, showed me all the grove location. He was amazing went above and beyond for me, took me on an extensive test drive so I could get a feel for the car, showed me all the features and how to use them he knew the car inside and out. When it came time to do the paperwork Keith came over and ran numbers with us and was very helpful and friendly. All in all it was one of the most pleasant experiences I have had buying a car I highly recommend doing business with them. More

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Fantastic customer service very friendly and knowledgeable definitely worth your business. Very pleased with our purchase. knowledgeable definitely worth your business. Very pleased with our purchase. More

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