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Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend
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Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Keith Mcginnis

April 28, 2025

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Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Abigail Lundberg, Ryan Knepprath

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Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 26, 2025

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Employee Rating

Great experience, car was factory ordered, came in much quicker then anticipated. Dan Domask has been outstanding! More

by KVANDENBOOGART
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Apr 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 25, 2025

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Employee Rating

I don't have fifteen words to say. To make along story short Service was great 👍 More

by DASKMS67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER, Abigail Lundberg, Ryan Knepprath

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Apr 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 24, 2025

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Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone. More

by jeanne.taylor57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

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Employee Rating

Great place! Service is always great, I’ve never had any issues, pleasant and clean environment More

by AMUNDSON582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney , Danny

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Apr 19, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

April 16, 2025

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Prompt service in spite of being heavily booked. Seemed rushed, but satisfied with the service More

by musicacmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

April 10, 2025

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Everything was taken care of properly and in a timely manner. Liked the video of them going over the car. More

by DOLL37
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

April 04, 2025

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Employee Rating

Very helpful and accommodating. I got a flat tire that morning, and they were able to get me in the same day and have my car finished before I was done with work. More

by Babybot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Mitch Darrow, Jordan Seagren, Abigail Lundberg, Nick Inman, Ryan Knepprath

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Apr 05, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

March 27, 2025

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Employee Rating

I’ve been here a few times for oil changes and warranty work. They have been great to deal with every single time! More

by Josh Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Mar 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 26, 2025

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Employee Rating

Pleasant greeting! ! Worked fast and explained everything to me. Fast service. Very pleased with them More

by SMS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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