Keith Slappey

Excellent service. Good advice to plan future planned maintenance. Friendly people at Allan Vigil. Great people to work with. Will definitely recommend them to friends. maintenance. Friendly people at Allan Vigil. Great people to work with. Will definitely recommend them to friends. More

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Great customer service When I need to get my car worked on I take it to the dealership. I always get great customer service from all of the employees. When I need to get my car worked on I take it to the dealership. I always get great customer service from all of the employees. More

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Outstanding! The team at Allan Vigil made the buying experience simple, hassle free and enjoyable! Keep doing what you are doing—I, as a military veteran, enjoyed The team at Allan Vigil made the buying experience simple, hassle free and enjoyable! Keep doing what you are doing—I, as a military veteran, enjoyed the military discount as well as the “KISS” principle applied to buying! HooaH! More

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Service was great! Wonderful customer service! Was met with a smile. Was taken care of immediately. Did not have to wait too long. Would cone back again. with a smile. Was taken care of immediately. Did not have to wait too long. Would cone back again. More

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Good but doesn't take COVID seriously I've taken my car and truck in for service here for almost a decade and have no complaints about it. The thing is, nobody is wearing masks or distanci I've taken my car and truck in for service here for almost a decade and have no complaints about it. The thing is, nobody is wearing masks or distancing, and I am SUPER uncomfortable with that. Our COVID cases are going way up in metro Atlanta, and I am someone who doesn't look medically fragile, but I am. I wish the employees would wear masks and encourage customers to do so, too. We know that wearing masks inhibits the spread of the virus, and we know that there's absolutely nothing unsafe about wearing masks for over 99 percent of the population, and I don't feel comfortable bringing my car here until there's a vaccine because of the lack of masks and distancing. Sadly, because idiots have politicized mask-wearing and some people inexplicably think that *not* wearing a mask is a sign of their freedom (to infect me, I guess? thanks for that), I'm not comfortable telling them in person. More

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Employees were very courteous, cost was reasonable wait was minimal I will come back. Shuttle was available although I chose not to use it. Waiting area was comfortable. was minimal I will come back. Shuttle was available although I chose not to use it. Waiting area was comfortable. More

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First quality service I received from Alan Vigil Ford. Those people are so Knowledgeable. The service rep Keith Slappey took me right in and had the tech find what was the problem which he inturn phone Those people are so Knowledgeable. The service rep Keith Slappey took me right in and had the tech find what was the problem which he inturn phone me to let me know they had ordered the parts and it would take a couple of days.. I was kept updated on all which certainly impressed me. I'm in my 70's and depend on the expert Keith Slappey to keep my car in good shape. Which i would recommend this dealership and him to anyone. Great Service. Many Thanks... More

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Service was good, price was lower than anticipated . Service person was polite and friendly.Has always taken my SUV to Ford and has never disappointed Service person was polite and friendly.Has always taken my SUV to Ford and has never disappointed More

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New Battery The service was superbe. I was concerned that no one was protecting the customer by wearing a mask. I am in that older group. I saw two people coug The service was superbe. I was concerned that no one was protecting the customer by wearing a mask. I am in that older group. I saw two people coughing. I am so glad that I had my mask on. I feel that Allan Vigil has a responsibility also to protect their employees as well as their customers. More

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Service people are GREAT!! from the desks to the mechanics. Never have a problem when I bring my truck here. That’s why they get 5 stars. mechanics. Never have a problem when I bring my truck here. That’s why they get 5 stars. More

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