Kelli Maxwell
Kelli Maxwell at Southaven Honda

Kelli Maxwell

Service Advisor

Southaven Honda

685 Goodman Rd E
Southaven, MS 38671

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of Kelli Maxwell

January 13, 2026

Dealership Rating
Employee Rating

Kelli was very detailed when explaining what was going on with my vehicle. She provided great customer services. More

by gsgraham85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kelli on our team! We look forward to helping you again in the future!

January 10, 2026

Dealership Rating
Employee Rating

Customer oriented The service department specifically Kelli listened, asked pertinent questions while providing feedback and guidance. Superb service and excellent customer service More

by rhopkins1908
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

Jan 12, 2026

Southaven Honda responded

Thank you so much for your feedback! We are proud to have Kelli on our team and we look forward to helping you again with all your vehicle needs!

January 08, 2026

Dealership Rating
Employee Rating

Very considerate and polite from the parking lot to the doors in and out of the building More

by Aliciabrown125
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

Jan 08, 2026

Southaven Honda responded

Thank you so much for your 5 star review!

January 06, 2026

Dealership Rating
Employee Rating

George Webb is the bestest ever. I love my Honda CR-V. The service department has been great too. More

by kreneekelly
Recommend Dealer
Yes

Other Employees Tagged: Kelli Maxwell

Jan 06, 2026

Southaven Honda responded

Thank you so much for your 5 star review! We agree that George is the best- we're proud to have him on our team!

January 05, 2026

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Employee Rating

Ms.Kelly is great at her Job, well done. But the guy brought the car back around from oil change said he vacuumed my car out, but didn’t and when I confronted him he had a bad attitude. If you going to More

by greerestelita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Southaven Honda responded

Thank you for letting us know about this mistake, we would love to fix this! Please reach out to Greg our Service Director as soon as possible 662-655-1020

January 03, 2026

Dealership Rating
Employee Rating

Kelli is an awesome advisor! Thank you for your great customer service. Trust is a huge factor for me and I can say that I 100% trust Kelli. Again, thank you Kelli. More

by lasctayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deandre Scott

Jan 06, 2026

Southaven Honda responded

Thank you so much for your amazing 5 star review! We are proud to have Kelli on our team! We loved your feedback so much , we're featuring it on our social media!

December 27, 2025

Dealership Rating
Employee Rating

I love going to Southaven Honda because they have the best customer service in the Memphis Metro area. I enjoy the friendly atmosphere that makes you feel like family. More

by vbryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deandre Scott

Dec 29, 2025

Southaven Honda responded

Thank you so much for your 5 star feedback! We are so glad our team was able to make you feel at home! We love your review so much , we're going to feature it on our social media!

December 25, 2025

Dealership Rating
Employee Rating

I waited about 4 hrs to get tires 1 replaced and 2 repaired. I have a warranty with zero deductible but I had to pay about 26.00. Not pleased with that. More

by bms3661
Recommend Dealer
No

Other Employees Tagged: Kelli Maxwell

Dec 30, 2025

Southaven Honda responded

Hello, we apologize about the confusion, we would love to double check to make sure we didn't charge you incorrectly. Please reach out to our Service Director Greg as soon as possible to see if we owe you a refund. 662-655-1020

December 23, 2025

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Employee Rating

I had a 59. 99 oil change coupon but was charged 62.99 plus tax and dealer charges. More

by Keith10patton
Recommend Dealer
No

Other Employees Tagged: Kelli Maxwell

Dec 23, 2025

Southaven Honda responded

Hello! We apologize for the confusion, normally an oil change is $72.99 before taxes. It sounds like your coupon was honored correctly. If you'd like further explanation please reach out to our Service Director Greg at 662-655-1020

December 17, 2025

Dealership Rating
Employee Rating

Service was performed, but dash lights that worked before service do not work now. I left 2 voicemails regarding this issue, and neither call was returned. I called again and spoke to a service repres More

by phillipsrobertearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2025

Southaven Honda responded

We apologize that your dash lights aren't working properly, we would love to fix this issue for your as soon as possible. Please reach out to Greg, our Service Director, 662-655-1020

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