Kelly Cox

They sold me a truck with engine damage because they use the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says you cannot use 15W40 oil because it would cause engine damage. Cox Chevrolet refuses to undo the deal they change the oil with the correct oil and are acting like everything is fine. After speaking with the local Ram dealership they said that the wrong oil would cause it to void the powertrain warranty and cause engine damage and potentially engine failure. They do not want to help me address the situation other than the oil change that they already did. More

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They were easy to work with and they helped me out in getting a new truck getting a new truck More

by daviddelay081 Verified Customer Verified Customer

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Thank you for such great service! You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. More

by dmigueldelgado71 Verified Customer Verified Customer

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My experience was one of the best car-buying experiences I've ever had - the process went quickly and the negotiation of the deal was fair. I've ever had - the process went quickly and the negotiation of the deal was fair. More

by srgasman828 Verified Customer Verified Customer

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Charge me $1300 for one product and never give me the product I drive 2 hours and 40 minutes to this dealer and when I ask about that not help me. product I drive 2 hours and 40 minutes to this dealer and when I ask about that not help me. More

by maiky_benitez21 Verified Customer Verified Customer

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Very unsatisfied how they do business, they don’t stand behind their vehicles way overpriced behind their vehicles way overpriced More

by bellomafioso Verified Customer Verified Customer

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Derek Besemer treated us like royalty! Hes not just a salesman, hes a great guy, and got us moving along fast. I wont 7se another salesman ever again! Cox chevy is amazing. i want to thank Hes not just a salesman, hes a great guy, and got us moving along fast. I wont 7se another salesman ever again! Cox chevy is amazing. i want to thank all the friendly staff who made us feel like we belonged there. This place is where you want to go if your looking to get into a new vehicle or a very very nice pre-owned vehicle, because they have tons to choose from. Chevy for life baby!!! More

by enagirl44881 Verified Customer Verified Customer

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Excellent experience! Friendly team. Kelly, my dealer sales rep, was very helpful and thorough with information about the new vehicle. Friendly team. Kelly, my dealer sales rep, was very helpful and thorough with information about the new vehicle. More

by philpat1970 Verified Customer Verified Customer

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Great service professional people very help explain everything thank you for great customer service,sales everything thank you for great customer service,sales More

by gerrigal23 Verified Customer Verified Customer

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The dealership overall was great! friendly folks and prompt service upon entering. Also nice choice of Chevrolet vehicles in stock. friendly folks and prompt service upon entering. Also nice choice of Chevrolet vehicles in stock. More

by chadwickj3824 Verified Customer Verified Customer

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