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Ken Foster
Ken Foster at BMW of Farmington Hills
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Ken Foster

Service Advisor

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Ken Foster

April 27, 2025

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I really like Ken Foster he’s very nice, helpful and knowledgeable. Definitely if possible he deserves more than five stars More

by DTLAJA
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Recommend Dealer
Yes
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Apr 27, 2025

BMW of Farmington Hills responded

Thank you for your kind words! We truly appreciate your feedback about Ken Foster. It's fantastic to hear that he provided you with exceptional service at BMW of Farmington Hills. We'll make sure to share your compliments with him. We look forward to seeing you again soon! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

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Very happy with service to our BMW. There was a delay in getting our loaner -- the wash time was a little excessive. More

by RTHOFF
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Recommend Dealer
Yes
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Apr 28, 2025

BMW of Farmington Hills responded

Thank you for your review! We're delighted to hear that you're happy with the service we provided for your BMW. We appreciate your feedback regarding the delay in getting your loaner and the wash time, and we will take that into consideration for future improvements. We look forward to assisting you again at BMW of Farmington Hills! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

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Could not be more pleased with the service and detail on our car. As ever the customer service was top notch. Have worked with this dealership since 2013 and the service has always been excellent. More

by XXXXX
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Recommend Dealer
Yes
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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your outstanding review! We at BMW of Farmington Hills are thrilled to hear that you have consistently received top-notch customer service since 2013. It’s great to know that you’re pleased with the service and detail on your car. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 26, 2025

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The usual friendly, efficient and professional service that I have enjoyed from this excellent dealership over many years of working with them. More

by XXXXX
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Recommend Dealer
Yes
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Apr 26, 2025

BMW of Farmington Hills responded

Thank you for your amazing review! We're glad to hear that you've consistently enjoyed friendly and efficient service at BMW of Farmington Hills over the years. Your loyalty means a lot to us, and we look forward to continuing to provide you with the excellent service you’ve come to expect. See you next time! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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My experience with my service consultant Ken and the entire dealership has been very professional and accommodating. I highly recommend BMW of Farmington. More

by MBGTOUCHDOWN
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Yes
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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your review! We’re glad to hear that your experience with Ken and the entire team was professional and accommodating. We appreciate your recommendation of BMW of Farmington Hills. We look forward to continuing to provide you with excellent service in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Ken is a good advocate who works efficiently and communicates effectively. I appreciate his planning ahead to schedule a loaner for me, knowing I would need one. More

by MJABLO
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Recommend Dealer
Yes
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Apr 25, 2025

BMW of Farmington Hills responded

Thank you! We’re pleased to hear that Ken was able to advocate for you and handle everything efficiently. It's great to know that his proactive approach in scheduling a loaner made your experience even smoother at BMW of Farmington Hills. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Ken excellent service, polite professional took care of everything. Made sure I was all set waiting in the lounge. More

by dlc0
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Yes
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Apr 25, 2025

BMW of Farmington Hills responded

Thanks for the great review! We're so glad Ken took care of everything and made sure you were comfortable at BMW of Farmington Hills. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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Nice place and Knowledgeable professionals. This is for a repair quoted earlier. Everything was done nicely, More

by SHELLYMA2004
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Yes
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Apr 25, 2025

BMW of Farmington Hills responded

Thank you for sharing your experience, Shelly! We appreciate your feedback about BMW of Farmington Hills and are glad to hear that you found our professionals knowledgeable and the repair process satisfactory. We look forward to serving you again. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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It was great having Ken again as my rep. I was in a tough bind and he took care of me, my car and the entire wheel and tire insurance policy (which is a must have if you drive a BMW in MI). More

by mike.drapeau
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Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson, Ryan Jacobs

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Apr 25, 2025

BMW of Farmington Hills responded

Thank you for your kind words, Mike! We're glad that Ken was able to assist you effectively during your tough situation. At BMW of Farmington Hills, we believe that having the right insurance coverage is essential, especially for BMW drivers in Michigan. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

April 25, 2025

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From the sales department to management to the finance department and especially service this dealership is the absolute best? More

by PETERS10
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson, Ryan Jacobs, Matthew Rosen, Chad Rosetter

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Apr 25, 2025

BMW of Farmington Hills responded

Thank you so much for review! We appreciate your feedback about our sales, management, finance, and service departments at BMW of Farmington Hills. It means a lot to us that you had such a positive experience. We look forward to seeing you again in the future. Sincerely, Chris Rankin, Service Manager 248-699-3055 crankin@foxmotors.com

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