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Kenda Henderson

Overview Reviews (34) Inventory (212)

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Kenda Henderson

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Kenda Henderson

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

34 Reviews

Overview Reviews (34) Inventory (212)

4.9

34 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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34 Reviews of Kenda Henderson

May 09, 2025

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Employee Rating

Service was completed in a timely Manner . Most impressed with Allison Scott and Kenda in the service dept . Most impressed with Allison Scott and Kenda in the service dept . More

by Phillip

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allison Scott

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May 05, 2025

Dealership Rating

Employee Rating

Very pleasant & met my needs. I would recommend Walt Massey for your service needs. I would recommend Walt Massey for your service needs. More

by dfallin

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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May 07, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear your visit was pleasant and that we met your needs! Thank you for the recommendation—it means a lot to our team.

May 05, 2025

Dealership Rating

Employee Rating

The service technician was great to work with. She keep me informed about my truck and what things it needed. The work was done on a timely manner. She keep me informed about my truck and what things it needed. The work was done on a timely manner. More

by edrobrink

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear your service experience went smoothly and that our technician kept you well-informed throughout the process. It’s great to know your truck was taken care of promptly—thanks for choosing us!

April 29, 2025

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Employee Rating

Fantastic Great customer service. Professional, prompt, friendly, and helpful. Would recommend to others. Thanks again Professional, prompt, friendly, and helpful. Would recommend to others. Thanks again More

by william_anderson

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Apr 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear our team delivered professional, prompt, and friendly service that made your visit fantastic. Your recommendation means a lot, and we’re always here to help again.

April 28, 2025

Dealership Rating

Employee Rating

Friendly and professional. Kendra is amazing. She has always been a wonderful example of exemplary customer service. Kendra is amazing. She has always been a wonderful example of exemplary customer service. More

by 2017Canyon

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Apr 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kendra will be thrilled to know her friendly professionalism made such a positive impact. We appreciate your kind words and look forward to welcoming you back.

April 27, 2025

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Employee Rating

Good dealership. Always treat my right & service my car when I take it in for service. Always treat my right & service my car when I take it in for service. More

by Peggu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Allison Scott

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Apr 27, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re happy to hear you always feel valued and that our team keeps your vehicle running smoothly. Looking forward to your next visit!

April 25, 2025

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Employee Rating

I was very pleased with the service I received from Kendra an staff an tech Kendra an staff an tech More

by sw879

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 26, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Kendra and the entire team will be thrilled to hear your feedback. It’s great to know their service made such a positive impression, and we look forward to helping you again any time your vehicle needs attention.

April 24, 2025

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Employee Rating

Everyone was nice good experience The dealer ship was nice and clean and nice break room with good coffee nice and clean and nice break room with good coffee More

by robbyturner63

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Apr 26, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear you enjoyed the friendly atmosphere, spotless showroom, and a good cup of coffee in the break room. We’re pleased your visit was such a positive experience and look forward to seeing you again.

April 17, 2025

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Employee Rating

She was efficient, communicated well and was the only one who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! who made the effort to see if my part came in (after many calls) AND had it installed the same day. Appreciate her being so helpful! More

by shelleyrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad she was able to step up and make things happen for you! Her effort and communication truly make a difference—thanks for recognizing her dedication!

April 14, 2025

Dealership Rating

Employee Rating

Awesome facility with state of the art equipment. Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that are needed. More

by johnny.baxter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Danny Moorman, Jessica Mannon, Allison Scott, Kayla Levins, Norris Chiasson, Makailah Churchwell, Chris Broadus , Brandon is amazing also-Can’t forget him .

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Apr 18, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We love hearing that! Jessica is a true asset to our team, and we’re glad she made your experience a great one. Thanks for the kind words about our facility and service department—we look forward to seeing you again!

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