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Kenda Henderson

Overview Reviews (110) Inventory (249)

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Kenda Henderson

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

110 Reviews

Overview Reviews (110) Inventory (249)

4.9

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Kenda Henderson

December 05, 2025

Dealership Rating

Employee Rating

Always great service with a smile and keeps updated throughout the whole process wonderful experience each visit throughout the whole process wonderful experience each visit More

by Buster

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robbie Lebert, Shemuel McCraney, Jessica Mannon, Ty Tucker, Chris Broadus, Payton Massey, Brittany Tanner

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Dec 07, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear your visits are consistently met with great service and clear updates throughout the process. It’s wonderful knowing each experience has been a good one. We appreciate you coming back and look forward to the next visit.

December 02, 2025

Dealership Rating

Employee Rating

Quick Reliable The experience was great. They provided great service. She reach out when it was time for a oil and schedule it quickly. They provided great service. She reach out when it was time for a oil and schedule it quickly. More

by geezay10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Dec 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear everything was quick and reliable for you. It’s great knowing the team kept you informed and made scheduling easy. Thanks for sharing your experience!

November 28, 2025

Dealership Rating

Employee Rating

Great communication and reasonably fast service considering the issue with our truck. Great dealership Awesome considering the issue with our truck. Great dealership Awesome More

by jasoncooley3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Dec 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear the communication stayed strong and the team moved quickly even with the issue on your truck. We appreciate the vote of confidence — thanks for taking the time to share your experience.

November 24, 2025

Dealership Rating

Employee Rating

Dealership is very responsive and Kendra communicates effectively. I appreciate her updates and thoroughness. She goes above and beyond. effectively. I appreciate her updates and thoroughness. She goes above and beyond. More

by sherrill.mayton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 25, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear the responsiveness and communication stood out during your visit. Kendra will appreciate knowing her updates and thorough approach made a difference. Thanks for taking the time to share your experience.

November 19, 2025

Dealership Rating

Employee Rating

I have been dealing with Walt Massi for quite a few years now I enjoy the people I get good service from y’all and I would probably buy another vehicle from you. Thank you for your service. now I enjoy the people I get good service from y’all and I would probably buy another vehicle from you. Thank you for your service. More

by jerrydueitt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Brittany Tanner

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Nov 21, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear you’ve been with us for years and continue to enjoy the people and the service. We appreciate your loyalty, and it means a lot to know you’d consider buying another vehicle from us. Thank you for the kind words — we look forward to seeing you again.

November 13, 2025

Dealership Rating

Employee Rating

Kenda is always so helpful and personable every time I come in! If I have a question about anything, she is happy to find the answer for me. We can talk about come in! If I have a question about anything, she is happy to find the answer for me. We can talk about More

by andrea.mcswain

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Nov 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear Kenda consistently takes such good care of you. She’s known for being helpful, personable, and always willing to track down answers. We appreciate you sharing your experience and the trust you place in the team!

November 12, 2025

Dealership Rating

Employee Rating

It's was great! Always so helpful And responsive Appreciate the customer service. Especially picking up my vehicle Always so helpful And responsive Appreciate the customer service. Especially picking up my vehicle More

by trinia_hunt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Nov 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear everything went great and that the team was helpful and responsive throughout your visit. The pickup service is something we’re proud to offer, and it’s great to see it made things easier for you. Appreciate you sharing your experience!

November 12, 2025

Dealership Rating

Employee Rating

Quick and dependable service. I am very satisfied. Kendra was very polite and efficient at her position. I am very satisfied. Kendra was very polite and efficient at her position. More

by hudnallj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Nov 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Great to hear your visit was quick and dependable. Kendra will appreciate the recognition — she takes pride in being polite and efficient. Thanks for sharing your experience!

November 11, 2025

Dealership Rating

Employee Rating

Very satisfactory Satisfied with experience. Wait time was what they told me. Thank you. Have a nice day. Wait time was what they told me. Thank you. Have a nice day. More

by Lindadunnam

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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Nov 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear everything went as expected and that the wait time matched what you were told. Appreciate you sharing your experience, and thank you for stopping in!

November 11, 2025

Dealership Rating

Employee Rating

Angie on the Jeep side helped me tremendously in making the decision to get my new Jeep. She made the process for me exciting and easy going. 10/10 and would definitely recommend!! Also big shout out to th the decision to get my new Jeep. She made the process for me exciting and easy going. 10/10 and would definitely recommend!! Also big shout out to the Walt Massey fam! They met me with open arms! More

by vanessakay228

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Levins, Makailah Churchwell, Angela Peterson

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Nov 17, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Love hearing this. Angie will be thrilled to know she helped make your Jeep decision both exciting and easy — that’s exactly the experience she aims to deliver. And it’s great to hear the rest of the team made you feel welcomed from the moment you walked in. Thanks for the recommendation and for being part of the family!

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