Kenneth Anonye

Jeremy Franklin Mitsubishi of Kansas City responded

Deborah Smith, thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that our team made a positive impression. We always strive to be polite, helpful, and do everything we can to get our customers into the right vehicle. Thank you for choosing us — we’re grateful for the opportunity to earn your business!

Jeremy Franklin Mitsubishi of Kansas City responded

Sherealwallace, thank you for sharing your experience! We’re so glad to hear our team was able to accommodate you and make things easy, even on short notice. Providing friendly and kind service—no matter the situation—is always our goal. We truly appreciate your feedback and look forward to helping you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Bconn45, we’re sorry to hear that you’re experiencing concerns with your vehicle, and we appreciate you bringing this to our attention. Every vehicle we sell is thoroughly inspected and detailed prior to delivery, but we understand that issues can arise even after purchase. We’d like the opportunity to inspect your vehicle and address any problems you’re experiencing to ensure everything is operating as it should. Please contact our service department or management team directly so we can review your situation in detail. Your satisfaction is very important to us, and we want to make sure you’re taken care of properly.

Jeremy Franklin Mitsubishi of Kansas City responded

Nelsonchristye, thank you for your kind review! We’re so glad to hear that you had a great experience and that our team was able to take good care of your service needs in a timely and professional manner. We truly appreciate your feedback and look forward to serving you again in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Katestev94, thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed your visit and that Kenneth provided friendly, attentive service. We always strive to make our customers feel comfortable and heard while finding the perfect vehicle. We truly appreciate your kind words and hope to see you again soon!

Jeremy Franklin Mitsubishi of Kansas City responded

Trichelle410, we’re sorry to hear about your experience and appreciate the opportunity to clarify. Our team always provides receipts for completed work as part of our standard process. If there was any misunderstanding or issue in issuing a receipt during your visit, we would have been happy to provide one immediately upon request. Regarding your vehicle purchase experience, all financing and sales decisions are based on specific criteria that comply with lender requirements and regulations. We strive to work with every customer to find the best possible options and ensure transparency throughout the process. We take customer feedback seriously and would welcome the chance to discuss your concerns directly so we can address any unresolved issues. Please feel free to reach out to us.

Jeremy Franklin Mitsubishi of Kansas City responded

Paige, thank you so much for your kind words! We’re thrilled to hear that Jeremy and our team were able to provide a friendly, caring experience and help you find a car you love. Your recommendation means a lot to us, and we truly appreciate you choosing us. Enjoy your new car! 😍

Jeremy Franklin Mitsubishi of Kansas City responded

Pete Garnica, we’re sorry to hear about your frustration, and we understand how disappointing it can be to experience issues with your vehicle. We want to clarify that every pre-owned vehicle we sell is inspected before delivery, and we’re always willing to address any concerns within the scope of your warranty or service agreement. Please contact our service department directly so we can review your situation and determine what options are available to help. Our goal is to find a fair resolution and ensure you’re taken care of.