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Kerrie Garrison
Kerrie Garrison at INFINITI Of Orland Park

Kerrie Garrison

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.9
100 Reviews
4.9

100 Reviews

Write a Review

100 Reviews of Kerrie Garrison

July 13, 2025

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Employee Rating

Need some improvements on the cafeteria fresh coffee maybe some drinks like water and some snacks More

by RICARDO.ULLOA
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Recommend Dealer
No
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Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for your feedback! We appreciate your suggestions about improving the waiting area with fresher coffee, water, and snacks. We’ll be sure to share this with our team to make your next visit even better! Best Wishes, INFINITI Of Orland Park

July 11, 2025

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Kerrie is a superstar. She was very attentive to my needs and they were fully addressed. I also wanna give a shout out to the two gentleman that came and picked up my car More

by MICHAELLOUIS1976
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Service Time
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Recommend Dealer
Yes
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Jul 14, 2025

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad Kerrie took great care of you and that our team made the pick-up experience smooth and professional. We’ll be sure to share your kind words with everyone—your appreciation means a lot! Best Wishes, INFINITI Of Orland Park

July 01, 2025

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Professional and courteous staff and fast service. I was able to schedule a service appointment in a timely manner, and was taken care of immediately upon arrival. More

by PORTABLETHERAPY
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Service Time
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Recommend Dealer
Yes
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Jul 03, 2025

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We’re glad our professional and courteous team could provide fast service and accommodate your appointment promptly. We look forward to taking care of you and your vehicle again soon! Best Wishes, INFINITI Of Orland Park

June 30, 2025

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Employee Rating

The service has always been reliable and good. I enjoy the waiting room atmosphere and coffee. More

by KWSLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear you find our service reliable and enjoy the waiting room atmosphere (and coffee!). We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

June 25, 2025

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I had a routine oil change and needed a few other things fixed and La Toya kept me up to date and the mechanics got the job done quickly. They also called an uber for me to run errands while I waited at nea More

by ARENO950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 30, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re so glad La Toya kept you updated and that our team made your visit convenient and smooth. We appreciate your kind words and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

June 22, 2025

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The service department has a really good people always help me and answer my question!! More

by ALEJANDROMARTINEZ618
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear our service team is always helpful and responsive to your questions. We truly appreciate your continued trust and support! Best Wishes, INFINITI Of Orland Park

June 16, 2025

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Provided professional services and assisted with patient and care would recommend dealership to family and friends to purchase a vehicle More

by newcargal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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Jun 16, 2025

INFINITI Of Orland Park responded

Thank you for the kind words and recommendation! We're so glad to hear you received professional, patient, and caring service during your visit. It means a lot to know you’d refer your family and friends — that’s the highest compliment we can receive. We look forward to welcoming you and your loved ones in the future! Best Wishes, INFINITI Of Orland Park

June 14, 2025

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Employee Rating

You guys have really un-experience mechanic's. I went in having one issue and left having more issues that you guys didnt want to help me with. I towed my car there 2–3 times and never got asked t More

by PRADOL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mecanic foreman was horrible.

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Jun 16, 2025

INFINITI Of Orland Park responded

We regret to hear about your recent experience with our service department. We would like the chance to discuss further and try to make things right. Please contact the service manager, Austin at 708-403-4700. We hope to regain your trust in doing business with us in the future. Best Wishes, INFINITI Of Orland Park

June 02, 2025

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Employee Rating

Very clean and professional. My vehicle was ready before the promised time. I would recommend Infinty of Orland Park to anyone. More

by MARCBOOMSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2025

INFINITI Of Orland Park responded

Thank you for the kind review! We're glad you had a smooth and timely experience with us. It’s great to hear that our clean and professional environment stood out to you. We truly appreciate your recommendation and look forward to serving you again. Best Wishes, INFINITI Of Orland Park

May 19, 2025

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Employee Rating

My visit at the dealership was great they did all my service in under an hour and even washed my car. More

by Sal Pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cescato, Christine Griswold, LaToya Tenton

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May 20, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear your service was quick and that you appreciated the car wash. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

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