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Kevin Daniels
Kevin Daniels at Germain Lexus of Easton

Kevin Daniels

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Kevin Daniels

December 07, 2025

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Employee Rating

The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Dec 08, 2025

Germain Lexus of Easton responded

Thank you for sharing your amazing feedback about our team and our amenities! We look forward to welcoming you back to Germain Lexus of Easton.

November 28, 2025

Dealership Rating
Employee Rating

Argued with me about the service interval on my engine (said it was 10k but this car takes conventional.) and have also forgotten minor things at every single visit. More

by saxt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 01, 2025

Germain Lexus of Easton responded

We are very disappointed to see that you felt arguing occurred during your conversations with our team. We can assure you that this type of service does not match the friendly and professional care we expect from our team. I'd like to address any other concerns you have, as we are always working to improve the care we deliver to our guests. If you're willing to discuss your visit further, please give me a call. Thank you, Grant Garrison - Service Manager - (614) 383-4177

November 26, 2025

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Employee Rating

We waited 2 1/2 hours on our oil change. Does it takes 2 1/2 hours to do an oil change? Kept my car for needed repairs. Delivered car to my house. excellent way to treat your customer More

by PKMCCAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

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Nov 30, 2025

Germain Lexus of Easton responded

We're sorry about the delay, but it's great to hear our team went above and beyond to make it right. We’ll work on getting you back on the road quicker next time. Thanks for choosing Germain Lexus of Easton!

November 26, 2025

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Employee Rating

Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. More

by rphawk09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Nov 30, 2025

Germain Lexus of Easton responded

Thank you for your kind words, and for working with Donna and the team at Germain Lexus of Easton! We hope to welcome you back next time! Safe travels.

November 25, 2025

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Employee Rating

They got me in the same day and gave me a loaner car while they did the repair. More

by KLYDIC1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Nov 26, 2025

Germain Lexus of Easton responded

Thank you for the positive feedback! We're glad we could get you in the same day and provide a loaner car at Germain Lexus of Easton.

November 21, 2025

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Employee Rating

A very clean and comfortable center. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. More

by Michael David Eckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JB Woodring, Grant Garrison, Joshua Barnes, Trey Milush, Donna Mogavero, Jeff Hathcock, Nathan Spencer, Ashley Hornung, Jorden Ford

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Nov 24, 2025

Germain Lexus of Easton responded

Hi Michael, thank you for your business and this excellent review of our team! We look forward to serving you again here at Germain Lexus of Easton. Safe travels!

November 13, 2025

Dealership Rating
Employee Rating

Overall it was pleasurable experience, and my technician kevin was really great to work with. More

by TheYoungLion345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Hornung, Jorden Ford

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Nov 13, 2025

Germain Lexus of Easton responded

We appreciate the fantastic review of Germain Lexus of Easton! We'll be sure your kudos reach Kevin.

November 05, 2025

Dealership Rating
Employee Rating

Very efficient and nice facility…. .no problems with the car and honest advice about whether I needed an oil change More

by Rbehal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Germain Lexus of Easton responded

We’re happy you enjoyed our efficient service and honest advice at Germain Lexus of Easton. Thank you for choosing us and we look forward to your next visit!

November 03, 2025

Dealership Rating
Employee Rating

Conveniently located; kept me updated on work being done on car; satisfactorily answered my questions. More

by ALSIMMONS1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Germain Lexus of Easton responded

We appreciate your kind words! It's great to know you felt informed and supported throughout your visit. Thank you for choosing Germain Lexus of Easton!

November 01, 2025

Dealership Rating
Employee Rating

Everything is smooth and seamless. They are really good at keeping you informed and explaining everything. And they have a great customer lounge. More

by gkgilkeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

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Nov 04, 2025

Germain Lexus of Easton responded

We’re pleased to hear everything went smoothly and you felt well-informed. We also appreciate your feedback on our customer lounge. Thank you for choosing Germain Lexus of Easton!

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