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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
581 Reviews
4.9

581 Reviews

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581 Reviews of Kevin Eng

December 24, 2025

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Employee Rating

I have been coming to Sierra Honda since 2000. Always great service and friendly faces! More

by CUDDLEFISHALICI
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

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December 20, 2025

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I came in for complimentary oil change and tire rotation. They then performed and charged for services, I specifically declined. Then, blamed me for miscommunication. More

by ernie_villeggi
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: John H Howard, III

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Dec 21, 2025

Sierra Honda responded

Ernie, Thank you for bringing this to our attention, and we sincerely apologize for any miscommunication during your visit. This is certainly not the experience we want for our customers. We would appreciate the opportunity to review what happened and address your concerns directly. Please reach out to our Service Manager, Kelvin Li, so we can discuss this further and work toward a resolution. Kelvin Li Service Manager (626)739-2200 kli@sierracars.com

December 19, 2025

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Our guy was efficient and curteous He clearly explained your services. Nice work! Working with him was a pleasure. More

by JCABISCO123
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Recommend Dealer
Yes
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Dec 20, 2025

Sierra Honda responded

We’re so glad to hear your service advisor was efficient, courteous, and took the time to clearly explain your services. We appreciate your business and look forward to assisting you again.

December 18, 2025

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Sierra honda has always provided me excellent service and billy tam has gone above and beyond many times for me. I am very grateful to have such a wonderful service team helping me maintain such an important More

by Malaika Smith
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Recommend Dealer
Yes

Other Employees Tagged: Billy Tam

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Dec 18, 2025

Sierra Honda responded

Malaika, Billy Tam consistently demonstrates the dedication and above-and-beyond care that we expect from every member of our service team, and we are truly honored that he and the team have played such an important role in maintaining your vehicle's reliability and your independence. Your kind words have been shared directly with Billy and our management team. We sincerely appreciate your trust and look forward to continuing to serve you for many years and many happy miles ahead.

December 15, 2025

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Kevin Eng gave excellent customer service. This was my second time getting my car repaired for two different minor issues and both times Kevin was professional and I walked out happy. More

by RONAY.RONAY
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Recommend Dealer
Yes
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Dec 15, 2025

Sierra Honda responded

Ronay, We're so glad Kevin Eng has given you excellent customer service on both visits! His professionalism and commitment to making sure you leave happy really shine through, and we're thrilled he's delivered twice in a row. Thanks for coming back to us and for trusting Kevin and our team. We appreciate your business and can't wait to help you again in the future!

December 14, 2025

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Clean environment and always friendly and helpful service, they are great supporters. Thank you for all More

by Kim
Recommend Dealer
Yes
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Dec 14, 2025

Sierra Honda responded

Kim, We're so happy you appreciate our clean environment and that our team has been friendly, helpful, and supportive. Thank you for all your trust in us, we can't wait to continue serving you!

December 12, 2025

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I like coming to this dealership for years. It is very clean especially this new location and easy to get to. The staff are very friendly especially Kevin who’s always helped me every time I ha More

by ARMI_CHRIS
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Recommend Dealer
Yes
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Dec 14, 2025

Sierra Honda responded

We truly appreciate you being a longtime customer! It’s great to hear that you’re enjoying our new location and the clean, easy-to-access facility. Kevin will be thrilled to know he’s made such a positive impact every time you’ve needed help. Thank you for trusting us with your vehicle, we’re always happy to see you!

December 12, 2025

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I had the most pleasant visit at the Honda of Monrovia , I was helped by Kevin and he was so helpful made my visit at Honda super easy he took care of everything for me and kept contact with me through the More

by SAAMANTHAA44
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Recommend Dealer
Yes
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Dec 14, 2025

Sierra Honda responded

Saamanthaa, Knowing that Kevin made your visit super easy, handled everything for you, and kept in contact throughout the whole process means so much to our team. Kevin takes great pride in providing helpful, communicative service. Thank you for choosing Sierra Honda of Monrovia!

December 08, 2025

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Car was ready on time and fast service. Always helpful and friendly service and people. More

by natalychavarria
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

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Dec 08, 2025

Sierra Honda responded

Nataly, We're truly grateful you chose us and that your car was ready on time with fast service. It's wonderful to hear that our team was helpful and friendly throughout. Thank you for your business, and we look forward to serving you again.

December 08, 2025

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Friendly. Prompt good quality service. Good recommendations for future additional services. It’s good that they Lyft me home and back. More

by jduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Dec 09, 2025

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

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