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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
478 Reviews
5.0

478 Reviews

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478 Reviews of Kevin Eng

July 26, 2025

Dealership Rating
Employee Rating

Friendly staff, esp Kevin Eng at service dept. Very thorough, knowledgeable and helpful. He makes good recommendations without being overbearing and forceful. More

by ARMI_CHRIS
Workmanship
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Service Communication
Recommend Dealer
Yes
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July 25, 2025

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Reliable, trustworthy. Been going here many years, consistently satisfied. Allows me to keep my old car running for many years More

by LLW
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Workmanship
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Recommend Dealer
Yes
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Jul 25, 2025

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

July 24, 2025

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Employee Rating

Kevin was very communicative and very thorough during my whole tire replacement process. He assured me that I was getting the best care and service! He arranged rides for me and explained everything they wo More

by Stephanie.d.melara
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Sierra Honda responded

Stephanie, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is helpful and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!

July 23, 2025

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Kevin is a very knowledgeable service person. He is truthful about. Services. He is always very helpful. More

by Vfrey49
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Sierra Honda responded

Thank you for letting us know how pleased you've been with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

July 21, 2025

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Employee Rating

Kevin Eng was so nice and helpful! He was very clear with me about what work was done and what work was needed More

by ALEXISGALVEZ53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Sierra Honda responded

Alexis, thank you for letting us know how much you enjoyed working with Kevin during your visit. Being that you rated this a 3-star experience, we'd love to know where we dropped the ball so we can ensure better service next time you come see us. If you could please contact me directly to discuss this, I would sincerely appreciate hearing from you. Thanks so much for your feedback. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

July 18, 2025

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Employee Rating

Kevin Eng took very good care of me, I always feel very comfortable and have no worries. More

by grh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

July 18, 2025

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Employee Rating

I was treated very well and received prompt courteous service. Kevin in the service department handled my service request and was extremely helpful. More

by DAVIDPENN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez

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Jul 18, 2025

Sierra Honda responded

David, thanks for letting us know how pleased you were with the convenience of this service visit with Kevin! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

July 17, 2025

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Kevin is so honest, helpful and knowledgeable. I feel I get the best service whenever he is my advisor. More

by emmanuel.ablan
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Sierra Honda responded

Emmanuel, we're delighted Kevin is someone you can count on for a reliable service experience. Thank you for your awesome feedback. Best wishes for safe travels until next time!

July 17, 2025

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Excellent service and very attentive to my needs and concerns. Looked for the best deals and coupons to give me the best price. More

by rdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 16, 2025

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Employee Rating

Billy always helps to make sure that Honda takes great care of my family and our vehicles! More

by sophiamejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez , Billy

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Jul 16, 2025

Sierra Honda responded

Sophia, your satisfaction means the world to us, and we're pleased Billy continues to be a reliable resource for your family's service needs. We look forward to ensuring more high quality service at your next appointment!

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