Kevin Hubert

I scheduled a quick 2 yr service with only 13,000 miles. I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehi I had stated that I planned to wait for my vehicle. I was switched to an all day apt to cover recalls with NO loaner despite this being my work vehicle. Despite no loaner and having my car ALL day due to recalls, they didn’t even bother to wash or charge my iD4. When picking up my vehicle, I had to ask what work was done. The service person didn’t really know and even suggested that this vehicle needed new brakes! I have had nothing but problems with VW. My previous “repair on 1 yr car” took 5 months which they then blamed on me!!! If you need to contact corporate you cannot. Even service department cannot contact corporate. Run from VW brand! More

by marielloyd1 Verified Customer Verified Customer

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We are very happy with our new ID4, Gus was extremely helpful and a pleasure to work with helpful and a pleasure to work with More

by bstsuma2 Verified Customer Verified Customer

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Let’s start with the phone call to dealership was told to come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns come cause the code was important and if I have time to wait will help me with my car ! ASAP driving in was directed and greater wrote up my concerns regarding my vehicle being service Sean came over took charge asking if I had time to wait very politely waited for 30 Minutes to be delivered the car directly from Lucas Technician saying that code was only for the low grade fuel been using soo recommended that start using Middle Grade only that was all and Sean said there’s no charge also said they added fuel injectors cleaner for free too! Amazing customer service thank you too all service and sales managers very friendly customer support team also there’s wi-fi , Coffee ,tea ,ho chocolate,cold fresh water , cable tv couches soo comfortable and clean enough to eat without having too much trouble must come get you new car or service and parts department has everything in stock too! 5stars More

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Kevin is great! Everyone there is very helpful and courteous. Great service every time. Always a good experience. Everyone there is very helpful and courteous. Great service every time. Always a good experience. More

by erica830 Verified Customer Verified Customer

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Dorito Brothers does a great job every time I have to take my car in for service. take my car in for service. More

by DMAPLE Verified Customer Verified Customer

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The service was great. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. The staff was friendly knowledgeable and efficient. More people would answer the survey if you removed the 15 word minimum on the first comment.. More

by david.corral Verified Customer Verified Customer

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Great job on communicating, and helping with all te paperwork needed. Very attentive and knowledgeable staff, specially Kevin for his amazing service. paperwork needed. Very attentive and knowledgeable staff, specially Kevin for his amazing service. More

by lopezcedeno Verified Customer Verified Customer

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Great service, great communications, always meet or exceed their timelines given. Drop off and pick up service is a great addition.. exceed their timelines given. Drop off and pick up service is a great addition.. More

by STRTHMLTN Verified Customer Verified Customer

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Just a simple oil change and tire rotation. Marina Felix is an excellent service rep. Her knowledge of my autos is amazing. Marina Felix is an excellent service rep. Her knowledge of my autos is amazing. More

by TMULIOS Verified Customer Verified Customer

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Dealership staff are always helpful and welcoming…I wish all businesses did business in this high integrity way.. all businesses did business in this high integrity way.. More

by ELEEMAN111 Verified Customer Verified Customer

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