

14 Reviews
Write a Review14 Reviews of Kevin Konek
April 25, 2025
I could not be more pleased with the mechanic and service manager providing the service to my 2014 Ford Escape. I always receive the best service from Washington Ford because of the mechanic and service man manager providing the service to my 2014 Ford Escape. I always receive the best service from Washington Ford because of the mechanic and service manager. Thank you. More
Other Employees Tagged: Shaun Schmura mechanic
April 21, 2025
We recently brought our 2018 Explorer in for routine service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the service, as well as to address an issue where the vehicle would randomly unlock itself — whether in use or parked. The technician determined that the wireless keypad was faulty. Kevin explained that we had two options: replace the keypad or simply disconnect it, and either option would resolve the issue. Since replacing it came with a higher cost, I opted to disconnect it for now. What I didn’t know at the time was that Kevin had taken the initiative to reach out to Ford on our behalf — and thanks to his efforts, Ford agreed to cover the cost of a new keypad under warranty. Kevin has been our service advisor for all of our Ford vehicles over the years, and I can honestly say there’s no one I trust more with our cars. He truly goes above and beyond, always taking pride in providing an exceptional service experience. Thank you, Kevin, for everything you do for the Graves family. It's always a pleasure doing business with you and everyone at Washington Ford. More
April 11, 2025
Service Advisor was friendly and knowledgable. Service was scheduled and completed in a timely manner. Service was scheduled and completed in a timely manner. More
Other Employees Tagged: Cindy Timmons
April 10, 2025
Service was excellent. Kevin always provide superior service. He had the car picked up and returned in one day. Everything was taken care of I always respect his judgment a Kevin always provide superior service. He had the car picked up and returned in one day. Everything was taken care of I always respect his judgment and things are always done properly. More

