Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Kevin McFadden

July 06, 2025

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Employee Rating

Love the dealership and staff. Such a pleasure having them nearby and them so accommodating. More

by donna41
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Recommend Dealer
Yes

Other Employees Tagged: Christina Long

June 30, 2025

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Great sales staff. Great service department. They have small town attention to their customer’s needs. Very friendly and professional. More

by frank1391
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Recommend Dealer
Yes

June 18, 2025

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Both service writers, Christina and Kevin are extremely helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think More

by dave9499
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

June 08, 2025

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Very friendly, family oriented, and helpful with making customers very happy. We are definitely a ford femily with jones ford. More

by crystal.e.collns50
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Recommend Dealer
Yes

June 06, 2025

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The service people are friendly and I have not had any issues with the oil changes for my Mustang. But I am concerned about the growing number of recalls Ford has had lately. My 2020 Explorer lease vehi More

by MGH
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Recommend Dealer
Yes

June 04, 2025

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Working with Kevin is always a pleasure. He always follows up and keeps you informed. More

by rsulliv5375
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Recommend Dealer
Yes

May 28, 2025

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Great service. Great customer service. All around great customer support and service. Would highly recommend Jones Ford More

by hjamesflooring
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Recommend Dealer
Yes
Jun 09, 2025

Jones Ford Shallotte responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2025

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I bought my vehicle at Jones Ford just over 3 years ago. Although I have not brought the vehicle back there for general maintenance (oil changes, tires, etc), each time I did bring the vehicle there I was t More

by theojkett
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 28, 2025

Jones Ford Shallotte responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2025

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Employee Rating

Still not offering pick up and drop off service. Appnt time are more of an estimate than a scheduled time. More

by jkshome
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christina Long

May 25, 2025

Jones Ford Shallotte responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (910) 754-4341.

May 19, 2025

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Employee Rating

Received polite,and courteous service. . was given an estimate time service would take.. was completed well before est time.. the work came under the estimated price giving also... More

by eosborne52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

May 25, 2025

Jones Ford Shallotte responded

Hello, thank you so much for your positive comments about Jones Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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