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Kevin McFadden
Kevin McFadden at Jones Ford Shallotte
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Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Kevin McFadden

April 26, 2025

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Employee Rating

A great experience from the time the vehicle was ordered to when it was picke up. Great place to do business More

by wallen9916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Jamie Morgan, Chris Nealy , Christina Long

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Apr 28, 2025

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

April 19, 2025

Dealership Rating
Employee Rating

Very friendly and helpful staff. Service was done in a timely manner while I waited. More

by dgreene226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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Apr 21, 2025

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2025

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Employee Rating

good service recall done as was told and pickup was easy and quick, very helpful More

by dcowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

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Apr 19, 2025

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2025

Dealership Rating
Employee Rating

Consistent, delivers great customer service and professionalism at all levels. This dealership takes care of all the needs of my vehicles. More

by djvcvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Gene Paul Marshburn, Chris Nealy , Christina Long, Joey D. Smith

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Apr 19, 2025

Jones Ford Shallotte responded

As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 23, 2025

djvcvega responded

Absolutely will see me again, Jones Ford provides all of my car care needs.

April 08, 2025

Dealership Rating
Employee Rating

There is never a problem when I go to Jones Ford for service. Don’t have to wait very long. More

by swlewisiii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Jones Ford Shallotte responded

Thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Jones Ford for all your vehicle needs! Take care!

April 02, 2025

Dealership Rating
Employee Rating

Very pleased with the service and the honest communication, Kevin called and communicated professionally advise brake replacement was not needed at this time. More

by TCJNSEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Jones Ford Shallotte responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs! Please don't hesitate to call if you need further assistance.

March 22, 2025

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Employee Rating

Very friendly and courteous service from Jones Ford. We bought the car from them and have been pleased with everything! More

by dsworrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Jones Ford Shallotte responded

We appreciate your feedback of our Staff's outstanding service, and we hope to be of service to you again!

March 18, 2025

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Employee Rating

My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by jscasey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy

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Apr 19, 2025

Jones Ford Shallotte responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. Safe travels!

March 17, 2025

Dealership Rating
Employee Rating

Good service and good people! I bought my car from them as we! Very honrst More

by dellisbinder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Williams, Chris Nealy , Christina Long

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Apr 19, 2025

Jones Ford Shallotte responded

We are happy we could make your experience a positive one! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 12, 2025

Dealership Rating
Employee Rating

My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by LWESTLEY1223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Jones Ford Shallotte responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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