Kevin McGregor

I set an appointment for an oil change and to get a fuse checked/replaced on my CT5. they never told me that they would charge a "diagnostic fee" of $199.99 to check a fuse. This car is under warranty which checked/replaced on my CT5. they never told me that they would charge a "diagnostic fee" of $199.99 to check a fuse. This car is under warranty which I bought from Key when I bought this car less than 6 months ago. I did not let them touch my car, nor will I ever. I should have known when I bought the car that there were issues with this dealership. First there was only 1 key fob and they told me to get a 2nd key would cost over $600.00 (I had it done for $400.00 at another dealer. I had already signed all the paperwork before I was informed of this. Then the check engine light came on while I was the way home, dirty air cleaner, I changed it myself. I also have left server calls for my "salesman", who has never returned one. So now I am trying to force them to remove a clause in the extended warranty that states if you are less than 40 miles from them, you have to use their service department, I will not pay them $199.99 to change a fuse. I have bought many cars and never been treated like this. More

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