Kevin Pimental

From the start, their process was frustrating. Simple requests like getting a VIN, a Carfax, pricing, or seeing what inventory fit my criteria were always met with, "You have to come into the deal Simple requests like getting a VIN, a Carfax, pricing, or seeing what inventory fit my criteria were always met with, "You have to come into the dealership." Dragging me in for a 30-to-40-minute drive just to get basic information was bad enough, but what followed was completely unacceptable. Before handing over a $2,000 deposit on the 17th, we established a clear deal: the deposit would hold the car while it got serviced. Once finished, I would test drive it to see how the repair went. Yes, I openly voiced some doubts about the vehicle's price and condition, but the explicit agreement was that my deposit held the car so I could evaluate it after it was properly fixed. If I still didn't like it post-service, I could take my deposit back. Nobody here is on the same page. One staff member tells you one down payment requirement, and another gives you a completely different number. I was confirmed via text that paying by check was fine, only to be told later by someone else that they couldn't accept a check. The most unprofessional part happened today. I spent the entire week communicating with them daily—trying to line up schedules, securing car insurance, and discussing financing. Even with doubts, I was actively moving forward to see how the car was fixed per our agreement. They told me to come in between 9–10 AM today. Twenty minutes later, they claimed it needed another repair because they ordered the wrong part (a steering shaft), and then dropped the bombshell: they sold the car to someone else. It is completely wrong that not a single person had the courtesy to inform me they were backing out or selling the car to someone else—especially while holding my $2,000 deposit and speaking with me every single day. I wasted endless hours driving back and forth, burned a day off work, and dealt with constant misinformation More

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Prestige Mitsubishi has been so great to work with. This is our 2nd car purchase here, our first one was used, we have stepped up models and to brand new. Our salesman both times both times has been Jo This is our 2nd car purchase here, our first one was used, we have stepped up models and to brand new. Our salesman both times both times has been Jose R. More

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We can do the same thing this is my second time coming to Christie Mitsubishi Mitsubishi, and I’m very happy coming here. I came here years ago and bought a van and you took good care of me and I. and I will Christie Mitsubishi Mitsubishi, and I’m very happy coming here. I came here years ago and bought a van and you took good care of me and I. and I will always come back here to buy my next car. Jose is a very nice gentle gentleman and very helpful and very kind and I enjoyed working with him. I’ll do it again. Thank you. More

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If u are looking for a good car best guy to come to see his name is Jose and he is a very nice person he will definitely make u happy 💯 his name is Jose and he is a very nice person he will definitely make u happy 💯 More

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Great place, we just recently upgraded to our second car from them, Mike provided a friendly, hassle free experience both times... I highly recommend!!! from them, Mike provided a friendly, hassle free experience both times... I highly recommend!!! More

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My experience was very good. Jose was professional, informative courteous,got me the SUV that I wanted so was the finance manager. Jose was professional, informative courteous,got me the SUV that I wanted so was the finance manager. More

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This is my 4th purchase with Jose. Always great service. This time he even came in on his day off. Always great service. This time he even came in on his day off. More

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I was really happy Jose Ribera was really nice person to help me and understanding how everything works , I am so happy to meet Jose ,thank you Jose for everything help me and understanding how everything works , I am so happy to meet Jose ,thank you Jose for everything More

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Excelente servicio al cliente. Mi segundo carro que compro nuevo Gracias José por tu ayuda estoy muy contento con mi Outlander 2025. Les recomiendo a José y Prestige Mitsubishi si Mi segundo carro que compro nuevo Gracias José por tu ayuda estoy muy contento con mi Outlander 2025. Les recomiendo a José y Prestige Mitsubishi si quiere comprar un carro. More

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Jose was friendly and efficient. He explained the paperwork clearly and made me feel like a valued customer. The dealership as a whole was professional, would recommend if you are lo He explained the paperwork clearly and made me feel like a valued customer. The dealership as a whole was professional, would recommend if you are looking for a car. More

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