Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
415 Reviews
4.9

415 Reviews

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415 Reviews of Kevin Rafeek

July 04, 2025

Dealership Rating
Employee Rating

Very nice and supportive I only wish they had the service to clean your windows More

by brendaholly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Kevin, is BEST service representative I have ever had at Acura Newport News. I bought my first Acura when the dealership was Priority. Since that time I have either leased or bought another 3 Acuras. He is More

by pmaunz
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2025

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I stop by on Tuesday,upon closing, needed my car looked at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Tea More

by Spraggins507
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Employee Rating

They went out the way to make sure all work was done the right way . They were focus on my satisfaction. More

by cjtjaj720
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Good dependable service. Prices are a bit high for simple repairs. It is a dealership however. More

by Keatts6865
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 02, 2025

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Employee Rating

Complete confidence in the service department and my service manager Kevin. I can always know that the work will be necessary, performed well and at a good value More

by Fiferdad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 02, 2025

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Service was good. Time of service was good. Matt was a great tech. Kevin was a great advisor. More

by Rachel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Matt Bryant

July 02, 2025

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Employee Rating

Always professional and clean. Why make me say more about this dealership in Newport News More

by PETER97
Service Price Transparency
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Recommend Dealer
Yes

June 30, 2025

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Employee Rating

Very great place to purchase a car Very nice selection of cars and also good customer service. More

by ROYBULLOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon

June 29, 2025

Dealership Rating
Employee Rating

Excellent customer service Technicians are on time with work They keep me updated on status More

by donna.caniano
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

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