Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
417 Reviews
4.9

417 Reviews

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417 Reviews of Kevin Rafeek

July 07, 2025

Dealership Rating
Employee Rating

Was my first time coming here, had an issue with my Electronic Power Steering and said to go to a dealership for possible warranty replacement. Mr. Kevin was extremely pleasant, and was upfront about t More

by Zrcrow1999
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 06, 2025

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I can appreciate the friendly greeting. I feel comfortable as things are being explained to me in a way I can understand. I feel as if they are trustworthy. More

by Connie
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 04, 2025

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Very nice and supportive I only wish they had the service to clean your windows More

by brendaholly
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Kevin, is BEST service representative I have ever had at Acura Newport News. I bought my first Acura when the dealership was Priority. Since that time I have either leased or bought another 3 Acuras. He is More

by pmaunz
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Recommend Dealer
Yes

July 03, 2025

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Employee Rating

I stop by on Tuesday,upon closing, needed my car looked at . underneath my care the co bring was dragging on the ground., eventhough the was about to close., eyery one from the manger to the service Tea More

by Spraggins507
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Employee Rating

They went out the way to make sure all work was done the right way . They were focus on my satisfaction. More

by cjtjaj720
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 03, 2025

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Good dependable service. Prices are a bit high for simple repairs. It is a dealership however. More

by Keatts6865
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 02, 2025

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Employee Rating

Complete confidence in the service department and my service manager Kevin. I can always know that the work will be necessary, performed well and at a good value More

by Fiferdad
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

July 02, 2025

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Employee Rating

Service was good. Time of service was good. Matt was a great tech. Kevin was a great advisor. More

by Rachel
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Matt Bryant

July 02, 2025

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Employee Rating

Always professional and clean. Why make me say more about this dealership in Newport News More

by PETER97
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Recommend Dealer
Yes
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