Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
112 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

4.9

112 Reviews

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112 Reviews of Kevin Russell

May 18, 2025

Dealership Rating
Employee Rating

This was my first visit to the service department for an oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo More

by WLSHAPPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2025

Dealership Rating
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Always treated me well. Been dealing with them for several years and everyone have been very attentive and helpful More

by skelley42446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

May 11, 2025

Dealership Rating
Employee Rating

This dealership has the best customer service and the quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate More

by ghalebliam
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ned Jones

May 14, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Dealership Rating
Employee Rating

Always professional and a place I trust with my vehicle. The only place I'll go for service. More

by scott_cindydaniel
Recommend Dealer
Yes

Other Employees Tagged: Kevin Russell

May 11, 2025

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 07, 2025

Dealership Rating
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Oil change was quick, staff was very friendly and helpful. Wife was happy with the service More

by johns_ta
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2025

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Dealership Rating
Employee Rating

Kevin was very helpful in getting our car repaired the same day and getting the warranty to pay. We were very pleased More

by dennisdjra
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 07, 2025

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2025

Dealership Rating
Employee Rating

I absolutely love the whole process! They are so accommodating. Not pushy at all, and only want what's best for you. More

by ANDERS.SANDRA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Dealership Rating
Employee Rating

Helped very quickly to resolve my problems. Less than 24 hours. Friendly service. Would recommend More

by dr.cmason.do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

Dealership Rating
Employee Rating

Everything was great and staff was very friendly and welcoming definitely recommend for all services More

by saraandjazzlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Ramirez

Apr 17, 2025

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Dealership Rating
Employee Rating

Great service and atmosphere. Work was completed quickly without a long wait. Will definitely go back. More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Guntersville Chevrolet responded

Gerald, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

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