Kevin Withers | Page 22

Top service When my Honda needs some care, Kevin Withers -he is there! The best guy at Germain, fixing any of her pain - changing out a tire, or whatever I d When my Honda needs some care, Kevin Withers -he is there! The best guy at Germain, fixing any of her pain - changing out a tire, or whatever I desire. And Kevin always smiles, so she will run a million miles! More

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Good service Taking my car for a regular service was a good experience. Kevin was polite, helpful, and he was able to provide transportation to my house. Thanks. Taking my car for a regular service was a good experience. Kevin was polite, helpful, and he was able to provide transportation to my house. Thanks. More

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Quick and Painless My first service experience. It was quick and complete. Kevin was friendly and efficient. Thanks! I look forward to more good experiences in the f My first service experience. It was quick and complete. Kevin was friendly and efficient. Thanks! I look forward to more good experiences in the future. More

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Always there and always do a good They keep better records of my cars than I do. Was in for,warren try work and it was so fast, didn't have time to sit for an entire cup of tea! They keep better records of my cars than I do. Was in for,warren try work and it was so fast, didn't have time to sit for an entire cup of tea! More

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Polite and Professional Taking my car in for service is not one of my favorite things to do but Kevin was polite and professional and made the experience great. Taking my car in for service is not one of my favorite things to do but Kevin was polite and professional and made the experience great. More

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Do not buy a used non-honda with a service plan In January of 2014 my wife purchased a used 2012 KIA Sorento from the used lot at Germain Honda of Dublin. Unfortunately I left before she complete In January of 2014 my wife purchased a used 2012 KIA Sorento from the used lot at Germain Honda of Dublin. Unfortunately I left before she completed the financing and she signed up for the "VIP Service Plan". While it is nice to have the shuttle it is an extreme inconvenience to not be able to even scan to the car to find out why the check engine light is on or perform something as easy as putting a new horn on the vehicle. The next issue was that I had to wait additional time for the correct oil filter to be brought in for the service. You would think that since they sold us the service plan and know we are going to be bringing the vehicle in that they would keep the correct cartridge oil filter in stock. While Kevin (in service) was extremely friendly I feel that my wife was misled when she was sold the service plan when she initially purchased the vehicle. This is defiantly not "VIP" treatment. In fact I am now overpaying for routine service of my vehicle and it would have been more convenient to pay as I went and take it to the local KIA dealer that could have fixed the horn and the check engine light. Now I have take the vehicle in for another appointment at a KIA Dealership.... I would suggest if you buy a used vehicle to stay away from the financing guy that is attempting to up sell you on the service plan and seek service with the appropriate vehicle dealer or an independent mechanic you trust. More

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very easy to make an appointment and service prompt and quick. will definitely be using the service department again and appreciate the great service thank you quick. will definitely be using the service department again and appreciate the great service thank you More

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