Khyree Nazeer

I will start be saying this has been an overall horrible experience. No part of this was easy. No staff at rock hill Nissan was helpful or knowledgeable. We will never shop here again. We will never make a experience. No part of this was easy. No staff at rock hill Nissan was helpful or knowledgeable. We will never shop here again. We will never make a service appointment here. We went here and bought an Armada at the beginning of may. The sales rep, Khyrie, told us that this vehicle had only had one owner and one accident with impact on the back only. We later found out this was untrue. We were unfortunately hit on the drivers side 10 days after buying the car and the insurance adjuster let us know the car had actually had another accident on the same drivers side, so this accident in the same spot ended up completely damaging the frame and totaling the vehicle. When buying the vehicle, we were aware that it had an airbag recall and Khyrie told us that we had an appointment scheduled with service for the recall and a detail cleaning in 2 days on Wednesday. We found out that they never actually scheduled us, so we tried to schedule for the next week. When we called to cancel the appointment for the next week (because of the wreck) we found out that they never scheduled that one actually either. So that’s 2 appointments they didn’t actually schedule- and it was supposed to be for a recall! When we purchased the Armada, we traded in a Ford. It took them 25 days to send the check for the payoff. This is completely unacceptable as another payment was due (on a vehicle we no longer have possession of, Nissan does) and had to request a payment extension so that it would not effect our credit. We called them everyday for 2 weeks, after already have been waiting almost 2 weeks, to make sure the check got written and sent. They continuously told us they were missing one signature on one of the forms. We talked to several people to try to get this resolved, all of which were rude and seemed to not be concerned. One guy there named Brent, not sure what his role is, actually hung up on my husband on the phone at one point and was getting very defensive in their conversation. Finally after 25 days, the check was sent. During the 25 days that they did not payoff our old car, they did not fund our new loan. They finally funded our loan a week before my first supposed payment due date. Brent called my husband after it was funded and told him that Nissan had made our first payment for us so that we wouldn’t be late and now just owed them the payment. I never gave them permission to make a payment on my behalf nor did I ever sign any agreement with them that I would give them any money past my down deposit. Back to when we bought the Armada and traded in the Ford: Wood-the finance manager, told us that we could just transfer the license plate from one vehicle to the other. This turned out to be untrue as well. We could not just transfer the tag. When we left the Ford with Nissan, my husband accidentally put the key back in his pocket and we left with it. It took them almost 2 weeks to call us to ask about the key for the Ford- we had left the windows halfway down too. So now, like I said- our Armada ended up being totaled. So I called to cancel and refund our extended warranty on it. Shelly Green sent me the forms and I signed them. She told me the check would take 3 weeks to be processed and sent to the lien holder. On the Saturday of the 3rd week, I sent her an email as a follow up because we have obviously had problems with written checks before. I did not receive any reply. I continued to email and leave voicemails for the following week. On Friday evening I finally called their main desk and asked to speak to someone else. I was told all the accountants went home for the day but someone will call me back ASAP. So come the next week, I still had not heard back from anyone and called the main desk again. They transferred me to someone else, I explained my situation and frustration, and she said “I remember y’all from the last problem”. She told me Shelly had been on vacation so I informed her that’s what out of office emails are for. Thankfully for them, they had just sent the check and it was being “processed”. I saw the check clear my loan 3 days later. It has been just about 2 months of dealing with nonstop ridiculousness from Nissan Rock Hill. I truly think their motto is ‘Let’s make people as angry as possible’. More

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Purchase experience This was my first time buying a car from a dealership. It's always nerve racking doing anything for the first time but thankfully I did a lot of resea This was my first time buying a car from a dealership. It's always nerve racking doing anything for the first time but thankfully I did a lot of research before going in. I had expectations of being "tricked" into bad negotiations but to my surprise the process went extremely well. The staff were all working to get me the best deal they could. Khyree, my sales rep, did a magnificent job of getting me a great used Nissan Rogue at a price I could afford. It surprised me at how well he was willing to work with the process. And not only did the sales process go well but so did the financial process. Cindy knows her job like the back of her hand and got everything done fast. No one treated me like a bother when I had to come back for questions after the purchase so they even valued me as a customer and made me feel comfortable with the entire process. I never felt backed into a corner. I always felt like they did their absolute best! Thank you, Rock Hill Nissan! More

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Best car buying experience This is my first time buying a new car, and Khyree made my experience swift and painless. I would definitely recommend him to anyone I know. This is my first time buying a new car, and Khyree made my experience swift and painless. I would definitely recommend him to anyone I know. More

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Top notch sales dept, very professional/knowledgeable. Everyone I dealt with was professional, knowledgeable and patient. My new Altima was delivered to me in pristine condition, absolutely spotless both i Everyone I dealt with was professional, knowledgeable and patient. My new Altima was delivered to me in pristine condition, absolutely spotless both inside and out. I have bought or leased a new car every 3 yrs since 1970. My experience with Rock Hill Nissan stands out as the very best of them all. Two weeks after taking delivery of my new car Rock Hill Nissan sent me a check in the amt of $2.50. This represented an overpmt by me on delivery of my car. It is great to know this sort of honesty still exists in thisvday and age. More

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Awesome Experience Khyree was very helpful, friendly, and patient with us. All staff was great and my payments are very reasonable!!! Thank You So Much for my 2017 Pathf Khyree was very helpful, friendly, and patient with us. All staff was great and my payments are very reasonable!!! Thank You So Much for my 2017 Pathfinder!! Go see Khyree and The Staff!! More

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The service was great!!! The service was great and I was greatly appreciative for the service and the sales man service they wor with you and every way thanks Nissan The service was great and I was greatly appreciative for the service and the sales man service they wor with you and every way thanks Nissan More

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Khyree is awesome!! If you’re in the market for a new vehicle, check Khyree out! He’s patient. Very patient. He’s also a great listener. I highly recommend him. If you’re in the market for a new vehicle, check Khyree out! He’s patient. Very patient. He’s also a great listener. I highly recommend him. More

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Very great service and experience The dealership was very great to me. The salesman understood my needs and was able to get me the car I wanted. Salesman was very nice also. The dealership was very great to me. The salesman understood my needs and was able to get me the car I wanted. Salesman was very nice also. More

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Replace sensor on a new car Everything was explained in detail which I like. It did take a little longer than anticipated but it was explained to me in the beginning Everything was explained in detail which I like. It did take a little longer than anticipated but it was explained to me in the beginning More

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Excellent Khyree is very professional and direct. He does not make you feel uncomfortable during the purchasing process. I would recommend him to anyone looking Khyree is very professional and direct. He does not make you feel uncomfortable during the purchasing process. I would recommend him to anyone looking to purchase a vehicle. More

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