Kim Beck

I bought this vehicle from this dealer about 6 weeks ago, on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I m on the day of purchase I had to travel TX for work. Once at the dealer I realized that the rocker molding on the passenger side was missing, when I made my observation they told me that they had already requested the part and as soon as it arrived it would be sent to my residence address. Two weeks later I contacted them concerning about why the piece had not yet arrived, to which they replied that it had not been requested yet, this was the first lie, after several calls about this problem for which they have not had the courtesy to return Not a single one of my calls or answered a single one of my text emails, I asked him to please send me the tracking number of the order that they supposedly put on eBay, but as is customary in them I have not had any response to neither does this request. On June 25th after several calls finally, they answer me by sending me a picture of the wrong part with not even the same color. Trusting in them I gave them the benefit of doubt and I wait for ten more days to get the right part. Three days ago I started to call again, never call me back, and today July 11/2020 after 6 weeks I talked to the manager and he still is asking about what part of the car is the one that they honor in send to my address. That is why I feel that my rights as a consumer are being violated even when they signed a promise to comply with providing me with the part that was missing from the vehicle at the time of purchase. I have wanted to solve this in the best way but I have not found a friendly response from this dealer. More

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The most happiest customer!!!💯 ask for KIM!!! Such an amazing day!!! First off I did not walk in to this dealership in mind with leaving with a car but it happened to me my story I believe is an Such an amazing day!!! First off I did not walk in to this dealership in mind with leaving with a car but it happened to me my story I believe is an awesome one I originally spoke to my sales rep by the name of Kim who I initially over Looked In the beginning of my search To be honest . but she was consistent in reaching So I decided to Go see about her . WHEN I TELL U WHAT IS FOR YOU SHA’ll be yours it’s no mistake I have not so good credit 😏 I only went looking so when I was financially ready I’d kno what to expect this idea went very differently from what I had in mind with Kim’s help & the other team members like the financial manager made my thoughts into my reality I was able to leave the dealership with %0 no money down in my 2018 Jeep I’m sooooo blessed & happy now I don’t have to take the bus anymore yayyyy!!! Thanks to my sales rep KIM!!! I can’t tell how good this feels 🙏🏾 More

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No pressure! It was a great experience. The no pressure atmosphere sold me on my new vehicle. Kim was fantastic to work with and they got us out very quickly. It was a great experience. The no pressure atmosphere sold me on my new vehicle. Kim was fantastic to work with and they got us out very quickly. More

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Amazing Experience Was introduced by Adam. He was able to direct us to Kim. Kim was so patient with us wanting to check everything out. She helped us weigh all our optio Was introduced by Adam. He was able to direct us to Kim. Kim was so patient with us wanting to check everything out. She helped us weigh all our options. She's amazing ! ASK FOR KIM! Then Michael from finance worked his magic and made it all happen. So greatful for this amazing team who keeps it real when discussing numbers or options. More

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Find the perfect car and perfect experience at Sahara Jeep! We were so fortunate to have met Chuck as we shopped for a new car. Chuck is straightforward, honest, hardworking, and has a great sense of humor! Whe We were so fortunate to have met Chuck as we shopped for a new car. Chuck is straightforward, honest, hardworking, and has a great sense of humor! When you come to this dealership, you are not hassled or pressured, and Chuck made sure of that. He helped us feel very comfortable with the daunting task of finding the perfect car. He answered all of our questions and made sure we wanted for nothing the entire length of our car purchasing experience. We felt that Chuck was our side the whole time, trying to get the best deal for us, rather than trying to shake down the car salesman for the best deal. Thank you Chuck for such a stress-free and enjoyable car buying experience! Kim and David (in finance) also took great care of us! Thank you Sahara Jeep! More

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Outstanding customer service experience Kim and Casey were amazingly patient and helpful. Their relentlessness in helping me find the right car and finance options showed that they cared ab Kim and Casey were amazingly patient and helpful. Their relentlessness in helping me find the right car and finance options showed that they cared about me as a customer, not just trying to make a sale. More

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Awesome team here!! Kim was wonderful! She helped make everything quick and easy for me. Casey and Mike in finance were very patient and thorough which made the whole pro Kim was wonderful! She helped make everything quick and easy for me. Casey and Mike in finance were very patient and thorough which made the whole process easy peasy! More

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Best Experience EVER!!!!! Let's just say this team took into consideration I had went in on my lunch break & did everything possible to make sure I left there with my Jeep in n Let's just say this team took into consideration I had went in on my lunch break & did everything possible to make sure I left there with my Jeep in no time! Casey & Kim were excellent folks to deal with!! More

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Happy Car buying Review Thank you Kim for such a wonderful car buying experience!! You were great and so patient. The best car buying experience I’ve ever had. I will definit Thank you Kim for such a wonderful car buying experience!! You were great and so patient. The best car buying experience I’ve ever had. I will definitely be back. More

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Awesome! Great visit! Thank you Kim. Looked at the used Rams and will be back when my finances are better. Loved the way it drives. Kim was helpful and nice. Great visit! Thank you Kim. Looked at the used Rams and will be back when my finances are better. Loved the way it drives. Kim was helpful and nice. More

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