Kim Boone
Kim Boone at Southern Ford

Kim Boone

Dealership Assistant

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

Contact Me
4.5
30 Reviews
4.5

30 Reviews

Write a Review

30 Reviews of Kim Boone

April 22, 2026

Dealership Rating
Employee Rating

Great people. Sales, service and everyone. Friendly atmosphere. Really good coffee. Everyone was also concerned about how you were doing while waiting. More

by timgoogin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 12, 2025

Dealership Rating
Employee Rating

Service was very well and everyone was precessional when speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. More

by Kyle Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , Tanya O’Brien

August 30, 2025

Dealership Rating
Employee Rating

Excellent customer service and support. Attention to detail was great. Quickly in and out. Didn’t wait long for my truck to be serviced. More

by timgoogin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

Service was done quickly. Everyone was very nice and accommodating. Always am pleased with southern ford. More

by steffierose10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2025

Dealership Rating
Employee Rating

Cant get any one from the 350 truck shop to answer the phone to make an appointment. More

by ONEALOMIKE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2025

Southern Ford responded

Thank you for bringing this to our attention, Mike. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 29, 2025

Dealership Rating
Employee Rating

Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv More

by JON.CONWAY1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Patel, Eddie Marshall, Kelcey Jordan , Joe Jensen, Jake Lynch, ROBERT MUIR, JARED STARK, Guy Stewart, Chris Vandenheede, Yulia Conway

March 14, 2025

Dealership Rating
Employee Rating

Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!! More

by pamela_russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Joe Jensen, Jake Lynch, JARED STARK

March 13, 2025

Dealership Rating
Employee Rating

I truly cannot be more please with the service I received. Staff was very personable and trustworthy. I worked with Mike, Kelsey and Guy, each were excellent to work with More

by Scottharmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Esquivel, Kelcey Jordan , Guy Stewart

February 20, 2025

Dealership Rating
Employee Rating

I gave one star because I couldn’t make it any lower. This is the absolute worst service center I have encountered More

by mboyd307912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall, Stephanie Spangler, Kelcey Jordan , JON CONWAY, Jeff Dobson, Patrick George, EDWIN WARREN, QUERIDA WILLIAMS

February 10, 2025

Dealership Rating
Employee Rating

I would not recommend this dealership to anyone. I'm going to take my services to another Ford dealership. I will be writing a letter to Ford corporation. More

by RTR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick George, Joe Jensen, EDWIN WARREN

1

Dealership Inventory (388 Vehicles)

new 2026 Ford Maverick car, priced at $42,521
2026 Ford Maverick
new
Shadow Black exterior
AWD
new 2026 Ford F-150 car, priced at $101,360
2026 Ford F-150
new
Green exterior
Automatic
Four-wheel Drive
used 2018 Nissan Titan car, priced at $27,660
2018 Nissan Titan
used
Magnetic Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $30,267
2026 Ford Mustang
new
Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $55,261
2025 Ford Bronco
new
Green Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-250 car, priced at $43,786
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive