Kim Phillips

My service advisor Kim Phillips always does a great job. It’s always great to deal with someone that looks out for you and is trustworthy. It’s always great to deal with someone that looks out for you and is trustworthy. More

by MIKEBGLR Verified Customer Verified Customer

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Robert explained everything to me in great detail. Super professional service department. I have no reservations that Robert and his team will always take care of me! Super professional service department. I have no reservations that Robert and his team will always take care of me! More

by JORDAN_A_WHITNEY Verified Customer Verified Customer

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I dealt exclusively with Kim for service for two recalls on my vehicle, and she was knowledgeable, efficient, professional, and friendly. on my vehicle, and she was knowledgeable, efficient, professional, and friendly. More

by BLPLOPPER Verified Customer Verified Customer

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Kim was fabulous as always. Great communication and always goes above and beyond. I appreciated the loaner vehicle while the part arrived Great communication and always goes above and beyond. I appreciated the loaner vehicle while the part arrived More

by tolar_kelly Verified Customer Verified Customer

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Kim was very kind and professional. It was a pleasant experience. I would recommend Honda World to anyone. It was a pleasant experience. I would recommend Honda World to anyone. More

by MCHL_RAY Verified Customer Verified Customer

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Always thorough; services and customer care is top notch and appreciate their attentiveness while I wait for the services to be completed and appreciate their attentiveness while I wait for the services to be completed More

by GREG.CHERRY Verified Customer Verified Customer

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Our Accord Hybrid had a steering issue come up within the first 3,000 miles. We've had horrible luck with our vehicles lately, and unfortunately some bad dealer experiences trying to get those issues resolv first 3,000 miles. We've had horrible luck with our vehicles lately, and unfortunately some bad dealer experiences trying to get those issues resolved, so I came into the service department skeptical of how things were about to go with our latest new car with an issue (which, quite frankly, I'm over at this point). However, my skepticism was quicky turned into relief because Kim took great care of us as soon as we walked through the door! She confirmed the issue we were experiencing is a known one, and our car was likely a victim of it. Our car was quickly diagnosed and the concern noted, the parts were immediately ordered, and the car was back to us the next day. We were even able to get a loaner so my wife could still get to work and back. More

by MAJACK82 Verified Customer Verified Customer

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Customer service was very nice and accommodating. They took time to fully explain processes and procedures. They took time to fully explain processes and procedures. More

by jimmielynnmorgan Verified Customer Verified Customer

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Got me in quickly and the service was great. We appreciate the quality of the service as well. We appreciate the quality of the service as well. More

by TSHIRES Verified Customer Verified Customer

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Everyone at Honda World is very nice and friendly. They are always very accommodating and welcoming when we have an appointment. They are always very accommodating and welcoming when we have an appointment. More

by DSCMCC Verified Customer Verified Customer

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