Kitty Hargis

Really unhappy that we took an older Kia with a lights issue to their service department and after leaving it for 55 hours they said they couldn't find the problem or fix it. BTW they charge 200.00 for a issue to their service department and after leaving it for 55 hours they said they couldn't find the problem or fix it. BTW they charge 200.00 for a diagnostic. This was the second Kia in the family, there won't ever be a third. More

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The courtesy of the management was excellent but the mechanic didn't finish the job I still have no inside lights mechanic didn't finish the job I still have no inside lights More

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I had such a positive experience with this service team from beginning to end. Ty, Assistant Service Manager, welcomed me and made me feel comfortable through the process. He introduced me to Carlo, my from beginning to end. Ty, Assistant Service Manager, welcomed me and made me feel comfortable through the process. He introduced me to Carlo, my technician who I truly can’t say enough good things about! His communication was consistent the entire time, and I never felt left wondering what was going on with my vehicle. THANK YOU, CARLO! I also worked with Kitty, Assistant Service Manager, who was incredibly kind and patient. No pressure, no confusion, just clear communication, transparency, and support the whole way through. Such a great team!! I’ll only work with them moving forward. More

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They are nice and Kitty made sure to help me with everything and it’s very clean everything and it’s very clean More

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Beware of the service department. 1 star is too much to give but is the only option. Do not take your car to Fred Anderson Kia as you will likely be charged for things you do not ask 1 star is too much to give but is the only option. Do not take your car to Fred Anderson Kia as you will likely be charged for things you do not ask for especially after a service recall. I took my car in for an emissions campaign ECM recall, and immediately when I left the parking lot started having shifting issues with the TCM or transmission. I took my car back to have it looked at as obviously something went wrong with the ECM update or they needed to perform an extra transmission relearn. Now they’re charging me diagnostic fees when I never had a problem in the 10 years I’ve drove the car up until the day I had the ECM updated. They claim the issue has nothing to do with the update and obviously they couldn’t duplicate either even though I shared a video with them showing the issue. Now they’re charging me even though they say nothing is wrong, but oh by the way, they did do a TCM relearn. Funny how that works huh! Never again will I take my car to a Kia dealer in Greer. There is no reason I should be charged for diagnostics related to a recall issue. If it weren’t for the recall, I would’ve never taken my car in to begin with because it had no issues. They claim it’s not related and that’s why I’m charged. Complete xx. Do better Kia! More

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Martha is a great employee! We only trust my car to her and team! Strongly suggest! We only trust my car to her and team! Strongly suggest! More

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Kitty Hargis was very friendly and knowledgeable. Would highly recommend for any kind of needs for service. Would highly recommend for any kind of needs for service. More

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Kitty is the best, this is why I choose to come get regular maintenance here! regular maintenance here! More

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She is amazing! She deserves a raise plus a bonus! Seriously never had anyone to go over and beyond the way she does!! She deserves a raise plus a bonus! Seriously never had anyone to go over and beyond the way she does!! More

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Kitty was wonderful to work with and was clear with communicating with about everything and gave me a price breakdown and didn't pressure me into purchasing any additional services. communicating with about everything and gave me a price breakdown and didn't pressure me into purchasing any additional services. More

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