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Kolton Sandefur
Kolton Sandefur at Button CDJR
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Kolton Sandefur

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Kolton Sandefur

April 25, 2025

Dealership Rating
Employee Rating

Great service and communication. Kelton went above and beyond to help me with our warranty claim. More

by whitehead32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 24, 2025

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Employee Rating

Good service, haven't had a bad experience yet. Keep up the good work! KEN More

by knewell6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Linda Simpson

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April 24, 2025

Dealership Rating
Employee Rating

Unhappy with my vehicle repair and how I still have the issue unresolved after 2 years More

by mitwrigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Dillman, Chris Belt, Miranda Armstrong, Jada Critchlow, David Buckler, Mari Whaley, Garritt Stryker , Erika Tobin

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Apr 24, 2025

Button CDJR responded

Hello, we'd like the chance to make it right. Please email our Service Manager, Mari Whaley at mari.whaley@drivechariot.com. Thank you!

April 24, 2025

Dealership Rating
Employee Rating

I always take my Dodge's to Button's. Shannon is great to work with and no one touches my cars other than Chris Ingle. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman , Chris Ingle

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Apr 24, 2025

Button CDJR responded

Thank you for your 5-star review with us. We appreciate you! Shannon and Chris are great assets to our team!

April 24, 2025

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Employee Rating

At the conclusion of this transaction did not feel that I was kept informed of what was going on in a timely manner Nor do I feel that what they told me was wrong with the car was necessarily truthful More

by CJUNE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jada Critchlow

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January 21, 2025

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Employee Rating

Kolton went above and beyond to make sure my car was safe to drive and kept me involved in what was going on. More

by mindy_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Kolton went above and beyond to ensure your car was safe and kept you informed throughout the process. We truly appreciate your trust in us, and we’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!

January 20, 2025

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Employee Rating

Did a fantastic job, tookcare of everything that needed done.well be back fof more service. More

by genejones2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you felt well taken care of. We look forward to welcoming you back for more service in the future!

January 20, 2025

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Employee Rating

I waited additional 40min for someone to pull up my truck after service was done. More

by Kaitlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garritt Stryker

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Jan 31, 2025

Button CDJR responded

Thank you for your feedback, and we apologize for the wait. We understand how frustrating that must have been, especially after your service was completed. We’ll work on improving our process to ensure that this doesn’t happen again. We appreciate your patience and hope to provide a smoother experience next time!

January 18, 2025

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Employee Rating

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker , Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 15, 2025

Dealership Rating
Employee Rating

I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker

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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're thrilled to hear you've been pleased with both the service and the kindness of our team. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

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