Lia Honda is the best dealership to purchase a Honda.
The sales and service departments have excellent people working there.
The sales and service departments have excellent people working there.
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by Ellen L
Jul 16, 2025 -
Lia Honda Williamsville responded
Thank you for your positive review, Ellen! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs.
very efficient follow up and communication.
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Derek Nice was my contact during my service duration
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Derek Nice was my contact during my service duration
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by jackster1
Service Price Transparency
May 30, 2025 -
Lia Honda Williamsville responded
We appreciate your 5 stars for Derek! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
When I walked into the Lia showroom I was immediately
greeted by Kong Gao. As I proceeded to his office area I observed how immaculate the showroom was. Kong was extremely knowledgeable about inventory a
greeted by Kong Gao. As I proceeded to his office area I observed how immaculate the showroom was. Kong was extremely knowledgeable about inventory and was able to answer all my questions. Throughout the entire process Kong was attentive, courteous and thorough. I did not feel rushed or pressured at all. All my interaction with additional personal was also very pleasant.
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by Wendykirisits
Feb 20, 2025 -
Lia Honda Williamsville responded
Great! Thanks so much for your thoughtful feedback, Wendy. We're glad Kong took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
Kong Gao, Sales Agent was outstanding!
He was professional, knowledgeable, thorough and very polite. I would highly recommend him to any friend or family member. He's a credit to the Lea
He was professional, knowledgeable, thorough and very polite. I would highly recommend him to any friend or family member. He's a credit to the Leah Honda Williamsville dealership.
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by osull201@aol.com
Dec 06, 2024 -
Lia Honda Williamsville responded
Thanks for making our day with your terrific feedback on Kong. We're delighted he made everything easy for you. We wish you all the best in your holiday travels, from everyone at Lia Honda.
Kong wasn't very transparent.
He wouldn't give me a breakdown worksheet of an offer I saw on their website and kept telling me to come in to see it. I have work and don't want to
He wouldn't give me a breakdown worksheet of an offer I saw on their website and kept telling me to come in to see it. I have work and don't want to play their games so I contacted Northtown instead. I find my experience with Lia Honda to be very unpleasant and frustrating. Probably trying to pull a bait-and-switch and waste my time.
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by Cha
Sep 03, 2024 -
Lia Honda Williamsville responded
I’m sorry you had such an unpleasant encounter with one of our associates. We try to make our customers’ shopping experience easy and enjoyable, and we hold our stores to a very high standard. In this case, we clearly fell short. We will do everything we can to make sure this doesn’t happen again. I apologize for our failure to serve you well. Thanks so much for letting us know. Your feedback is valuable to us.
Chris Michienzi
General Manager
Lia Honda Williamsville
Kong GAO was so helpful and made the process easy and
fast! Highly Recommend this dealership!
fast! Highly Recommend this dealership!
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by ccoye08
Other Employees Tagged:
Matt
Jul 31, 2024 -
Lia Honda Williamsville responded
Thanks for letting us know Kong and our dealership team did a great job! Ensuring the utmost attention to your needs is our top
priority. Please come visit us again some day!