Kris Urquhart
Kris Urquhart at Freedom Chrysler Dodge Jeep Ram North by Ed Morse

Kris Urquhart

General Manager

Freedom Chrysler Dodge Jeep Ram North by Ed Morse

2300 US-75
Sherman, TX 75090

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31 Reviews

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31 Reviews

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31 Reviews of Kris Urquhart

May 04, 2022

Dealership Rating
Employee Rating

Great service From the sales people and the managers combine. Service department is excellent as well More

by bob_monk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Andrews, Tom Ailshire, James Thompson , Carlos Sanchez

May 07, 2022

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Freedom Dodge Chrysler Jeep RAM North - Sherman

April 10, 2022

Dealership Rating
Employee Rating

Customer service is outstanding. Typically fast turnaround times and these folks are very knowledgeable in what they do! More

by d.jones157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Andrews, Chris Landino, Shelby Gresley , Nathan Blankenship, Michael Callahan, Craig Kloor

March 24, 2022

Dealership Rating
Employee Rating

Great place to buy a car and even better place to get my car serviced More

by ANDREWGRIFFITH.13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 14, 2022

Dealership Rating
Employee Rating

The people in service and sales have always been very respectful, they go above and beyond what anyone could ask. More

by jasonbcurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CLAY FEAGINS , Carlos Sanchez

October 20, 2021

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Employee Rating

The experience of ordering and purchasing my Jeep Grand Cherokee L was a pleasure thanks to several people at the dealership. Kris Urquhart, Scott Lashley, and Sean Ahern, individually and collectively wor More

by ALIMALV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Ahern , Scott Lashley

September 24, 2021

Dealership Rating
Employee Rating

Not a great experience to say the least. Car spent 5 months in the shop and it still isn't right and the car hasn't been right since they layed hands on it. It went in for a manufacturer repair and the More

by samgc1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: MICAH SPRINGER, Shelby Gresley

Sep 24, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

I am sorry to hear this about your visit. I would like to get a little more information so I can look into this case further and see what we can do to improve on our processes as well as your experience as a customer. Thank you, Chris Landino Service Manager

Sep 26, 2021

samgc1611 responded

The ac isnt working 100% and my stereo that i had to pay for to be replaced still isnt working properly. Not to mention the nightmare the whole experience was. Between durant and the sherman location yall had my car a total of 5 months and it just kept coming back in worse conditions and they couldnt even get those fixed properly or in a timely manner. The car should have been recalled for the manufacturer mess up in the fist place. Im not comfortable driving or having my family in this car anymore and it still smeels of mildew and just a wet smell even though they clam to of replaced all the carpet. Overall horrible experience and would never recommend anyone taking there car to yall unless they want it returned in worse conditions then when it was dropped off.

Sep 26, 2021

samgc1611 responded

Jeep can purchase the car back for what we owe left on the loan so we can get into something we feel more comfortable and secure in.

September 17, 2021

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Employee Rating

Best Manager there ever was Chris is awesome. I have bought 3 vehicles from him and currently working on my 4th and would recommend freedom to everyone I know More

by tkhalfmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for sharing your experience with us! We're happy to hear it went well with Chris and we hope you enjoy your new vehicle. We truly appreciate your feedback! Kris Urquhart General Manager

September 09, 2021

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Employee Rating

They r too high for oil changes and services r horrible all they want is money they don’t send u coupons after u had been coming there all they time! Since COVID-19 they have raised their prices! Which is More

by dodtylaquita40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 23, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that we were able to get things turned around for you. We're looking forward to having you as one of our valued customers for years to come, LaQuita! Kris Urquhart General Manager

Sep 12, 2021

Freedom Chrysler Dodge Jeep Ram North by Ed Morse responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Kris Urquhart General Manager

Sep 13, 2021

dodtylaquita40 responded

Mykel was very nice he has a smiling face! I was in a bad mood complaining about my last visits and he put nothing but positive energy on me and it helps to be positive and have some one that really cares about customer satisfaction! There should more workers like him! I did speak to the manager Chris and he listened to all my concerns and also provided me with some coupons so today was my lucky day! I was very pleased with the service that was rendered to me today! I love going places where I spend my money and they appreciate my business as well.. My phone number is Below looking forward to speaking to you! Best Regards, LaQuita Dodty 469-954-6348

August 22, 2021

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Employee Rating

Always a good experience at Freedom. Personnel are awesome Kris and Mitch are like family to us. We miss Robert in service dept. but are getting to know new servicemen. More

by WANDAHAMPTON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MICAH SPRINGER , Mitch

August 07, 2021

Dealership Rating
Employee Rating

Best experience ever!! I’ve bought many cars in my life and this was the easiest stress free buying experience ever. Car had a few kinks . Service department handled it all quickly! More

by dsusan903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Andrews, Sean Ahern, MICAH SPRINGER , Jeremy Klas

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