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Kristie Marlin

Overview Reviews (267)

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Kristie Marlin

Service Advisor

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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4.8

267 Reviews

Overview Reviews (267)

Dealership Experience

13 yrs, 5 mos

4.8

267 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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267 Reviews of Kristie Marlin

August 07, 2025

Dealership Rating

Employee Rating

They do a great job of taking care of you. Just know that whatever time they tell you the job is going to take, add an hour. Just know that whatever time they tell you the job is going to take, add an hour. More

by DAVIDINARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 09, 2025 -

Pete Mankins Nissan responded

Thank you for the honest feedback and kind words about our service! We’re glad to hear you felt well taken care of. We appreciate your patience and will work on improving our time estimates moving forward. Your input helps us get better, and we hope to see you again soon!

August 06, 2025

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Employee Rating

Great dealership. I bought my last 8 cars with this dealership. I will continue to use them. I bought my last 8 cars with this dealership. I will continue to use them. More

by KALEB2005N

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Dye, Alex Alsup, Johnathan Webb, Tristen Gilliam

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Aug 07, 2025 -

Pete Mankins Nissan responded

Thank you so much for your continued loyalty and support! We're truly honored to have earned your trust over the years and to have helped you with your last 8 vehicles. We look forward to continuing to provide you with the same great service for many more years (and cars) to come!

July 26, 2025

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Employee Rating

Took my car in for a warranty repair and they got me fixed right away. fixed right away. More

by DAVIDINARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Pete Mankins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

Dealership Rating

Employee Rating

Kelvin Howell sold us our vehicle, and he was a phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BE phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BEST we’ve ever had when buying a vehicle! More

by kim-48

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash

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Jul 22, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 15, 2025

Dealership Rating

Employee Rating

The service department is excellent diagnostic service called with accurate issue repaired made sure extended warranty was used. Thank you called with accurate issue repaired made sure extended warranty was used. Thank you More

by wandaelijah17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 16, 2025 -

Pete Mankins Nissan responded

Wandaelijah17, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

July 06, 2025

Dealership Rating

Employee Rating

Kristie is amazing. This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where they sat, what was touched. I should both have to ask for the inside to be cleaned but I did. You guys need to do better and change the process. More

by Bosslady

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Carolyn Monk

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Jul 10, 2025 -

Pete Mankins Nissan responded

Hi Bosslady, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to me to hopefully remedy this issue. All the best, Alex at Pete Mankins

July 05, 2025

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Employee Rating

Always can get a service on the car without an appointment. Fast and reliable work completed appointment. Fast and reliable work completed More

by FLOYD.ROBERTS12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 10, 2025 -

Pete Mankins Nissan responded

Floyd.roberts12, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Pete Mankins Nissan!

July 01, 2025

Dealership Rating

Employee Rating

Service was prompt and I feel secure in the job being done correctly. Customer service was top tier. done correctly. Customer service was top tier. More

by rubyvaughn8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carolyn Monk

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Jul 02, 2025 -

Pete Mankins Nissan responded

Hi Rubyvaughn8, thank you for taking the time to leave a review for us at Pete Mankins Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 27, 2025

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Employee Rating

Everything was fine the wait was lengthy but expected nice lounge great offer no music haha nice lounge great offer no music haha More

by RAYSETBEAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Pete Mankins Nissan responded

Raysetbeam, we are so pleased you enjoyed your visit to Pete Mankins Nissan! We hope to be of service to you again in the future. Best wishes, Pete Mankins Nissan!

June 26, 2025

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Employee Rating

They jumped right on it and didn’t make me wait all day , thank you. thank you. More

by LFOUNTAIN128

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2025 -

Pete Mankins Nissan responded

Lfountain128, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

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