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Kristie Marlin

Overview Reviews (273)

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Kristie Marlin

Service Advisor

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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4.9

273 Reviews

Overview Reviews (273)

Dealership Experience

13 yrs, 6 mos

4.9

273 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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273 Reviews of Kristie Marlin

September 19, 2025

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Employee Rating

Nice folks,even the salesmen were nice. Made my appointment,and they got me in and done fast, Made my appointment,and they got me in and done fast, More

by AJAX1992

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelvin Howell

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September 16, 2025

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Employee Rating

Great customer service! I was informed of what my vehicle needed and treated with a smile! I was informed of what my vehicle needed and treated with a smile! More

by ITISCOOL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk

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Sep 17, 2025 -

Pete Mankins Nissan responded

Thank you for the kind words! We’re so glad our team kept you informed and made the experience a pleasant one. Providing great customer service with a smile is always our goal, and we appreciate you recognizing it!

September 14, 2025

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Employee Rating

Pete Mankins got my truck in and out would 100 percent recommend. Very professional and courteous. recommend. Very professional and courteous. More

by lanceclark38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash, David Stanley, Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk, Hayden White, Alexandra Webb

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Sep 16, 2025 -

Pete Mankins Nissan responded

We really appreciate your kind words and recommendation! It’s great to know our team was able to take care of your truck quickly while providing professional and courteous service. We look forward to helping you again anytime you need us!

August 28, 2025

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Employee Rating

Quick and easy! Staff was courteous and professional. Waiting area was nice and didn’t wait long. Staff was courteous and professional. Waiting area was nice and didn’t wait long. More

by WEBBJUSTIN38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk

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Aug 30, 2025 -

Pete Mankins Nissan responded

Thank you for sharing your experience! We’re glad to hear everything was quick and easy, and that our staff and waiting area made your visit a pleasant one. We appreciate your business and look forward to seeing you again!

August 28, 2025

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The Service Department is great Mrs. Kristy explains all my questions and was very helpful impressed Kristy explains all my questions and was very helpful impressed More

by BRAILON2015

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Sep 01, 2025 -

Pete Mankins Nissan responded

Thank you for the great feedback! We’re glad to hear our Service Department took good care of you and that Kristie was able to answer all your questions. We’ll be sure to share your kind words with her — she’ll be thrilled to know she made such a positive impression!

August 18, 2025

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Johnathan and his crew do a absolute wonderful job! I would recommend them every day! I would recommend them every day! More

by HEATHER.NEHLS89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Garcia , Johnathan Webb, Tristen Gilliam, Carolyn Monk, Alexandra Webb

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Aug 20, 2025 -

Pete Mankins Nissan responded

Thank you for the wonderful feedback! We’re thrilled to hear that Johnathan and his team took great care of you. We’ll be sure to share your kind words with them — they’ll be so glad to know they made such a positive impression. We truly appreciate your recommendation!

August 07, 2025

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Employee Rating

They do a great job of taking care of you. Just know that whatever time they tell you the job is going to take, add an hour. Just know that whatever time they tell you the job is going to take, add an hour. More

by DAVIDINARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 09, 2025 -

Pete Mankins Nissan responded

Thank you for the honest feedback and kind words about our service! We’re glad to hear you felt well taken care of. We appreciate your patience and will work on improving our time estimates moving forward. Your input helps us get better, and we hope to see you again soon!

August 06, 2025

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Great dealership. I bought my last 8 cars with this dealership. I will continue to use them. I bought my last 8 cars with this dealership. I will continue to use them. More

by KALEB2005N

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Scott Dye, Alex Alsup, Johnathan Webb, Tristen Gilliam

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Aug 07, 2025 -

Pete Mankins Nissan responded

Thank you so much for your continued loyalty and support! We're truly honored to have earned your trust over the years and to have helped you with your last 8 vehicles. We look forward to continuing to provide you with the same great service for many more years (and cars) to come!

July 26, 2025

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Took my car in for a warranty repair and they got me fixed right away. fixed right away. More

by DAVIDINARK

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

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Jul 28, 2025 -

Pete Mankins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2025

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Employee Rating

Kelvin Howell sold us our vehicle, and he was a phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BE phenomenal salesman. Highly recommend him if you’re looking to buy a vehicle! The service department was awesome too. The whole experience was the BEST we’ve ever had when buying a vehicle! More

by kim-48

Verified Customer

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash

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Jul 22, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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