Krystal Thomas
Krystal Thomas at My Volkswagen of North Grand Rapids

Krystal Thomas

Marketing

My Volkswagen of North Grand Rapids

3985 Plainfield Avenue
Northeast Grand Rapids, MI 49525

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Krystal Thomas

December 30, 2025

Dealership Rating
Employee Rating

Awesome experience, people are super friendly and super helpful! Great place to go if you in the market for a vehicle! More

by cainscough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones

December 28, 2025

Dealership Rating
Employee Rating

I took my 2018 Beetle for an oil change. They made recommendations about tires and suggested an appointment for the oil change. The experience was good. More

by APRIL.BLACK
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

Jeff Noordhof, Shaun Losinski, Jarrod Herbig and esspecially Devon Smith all need recognition for their hard work! More

by ahunt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devon Smith, Jeff Noordhof, Jarrod Herbig, Shaun Losinski

December 22, 2025

Dealership Rating
Employee Rating

The team is always friendly and ready to help me with my vehicle. I appreciate the quick service and I am able to use the table in the showroom to work while I wait. I will continue to take my vehicles ther More

by mthomas37
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy and the service team.

December 18, 2025

Dealership Rating
Employee Rating

Extremely knowledgeable and helpful. Every step was made easy and well explained to me . I would recommend More

by paul.frederick83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 14, 2025

Dealership Rating
Employee Rating

They were fast, very communicative, willing to demonstrate the issues they saw, friendly, and listened to what I had to say without judgment. More

by Kristin Cavanaugh
Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

Amazing team. Mark is a tremendous leader and clear presenter of vehicle status. Highly recommend their Service department!! More

by MARYHUIZENGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark the Service Manager

Dec 11, 2025

My Volkswagen of North Grand Rapids responded

Thank you for the 5 stars! We’re glad to hear Mark and our service team took great care of you. We appreciate the recommendation and can’t wait to serve you again!

November 28, 2025

Dealership Rating
Employee Rating

Paul Jones was awesome to work with once again, quick and easy, knowledgeable and attentive More

by marchuhn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

My Volkswagen of North Grand Rapids responded

Thank you for the 5-star review! We’re thrilled to hear that Paul provided another great experience — quick, easy, and attentive is exactly what we aim for. We truly appreciate your continued trust in us, and we look forward to serving you again in the future at My Auto Grand Rapids!

November 13, 2025

Dealership Rating
Employee Rating

Outstanding customer service and attention to detail, very much appreciated the shuttle service and courtesy demonstrated by the driver. More

by ammcodonnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

My Volkswagen of North Grand Rapids responded

Thank you so much for your kind words! We’re thrilled to hear that you received outstanding service and that our shuttle experience made your visit even more convenient. We truly appreciate you choosing us and look forward to serving you again!

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