Kyle Nenovich

Kyle is the most patronizing, condescending, and rude employee I have ever encountered. I understand that it is his job to try to up-sell me on an extended warranty, but when I politely declined to pay a employee I have ever encountered. I understand that it is his job to try to up-sell me on an extended warranty, but when I politely declined to pay an additional 20% of the purchase price for that, he was unable to remain cordial. Kyle's demeanor completely changed, he refused to look me in the eye, did not answer my questions or explain what I was signing, and didn't even thank me for my purchase. After talking to him, I regretted giving him, and the dealership, my business. Until then, I had had a good experience test driving and choosing a used Subaru, but the required interaction with Kyle soured me on the entire experience. I will not make another purchase at Bloomington Subaru, and I advise others to avoid the dealership. More

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Well organized, professional dealership. Tony the sales rep, and the business manager (sorry, forgot his name) didn’t waste my time with any of superfluous stuff. Very good experience. Tony the sales rep, and the business manager (sorry, forgot his name) didn’t waste my time with any of superfluous stuff. Very good experience. More

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It all worked out, Scott Putnam was great and was very good with follow up calls. good with follow up calls. More

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Lilly Zettel and Kyle Nenovich were knowledgeable and helpful throughout the entire purchase process. I would highly recommend buying from them and the Bloomington Subaru location. helpful throughout the entire purchase process. I would highly recommend buying from them and the Bloomington Subaru location. More

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All the people I worked with were friendly, gave great advice and didn’t pressure me one way or another. The whole car buying experience for my 2023 Subaru Forester went very well, from the test drive and advice and didn’t pressure me one way or another. The whole car buying experience for my 2023 Subaru Forester went very well, from the test drive and ordering to purchase and pick up. More

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I bought a car and was told it went through service when it hadn’t. The service team was great and fixed it all up. The sales team didn’t seem to care that they had made a mistake. it hadn’t. The service team was great and fixed it all up. The sales team didn’t seem to care that they had made a mistake. More

by nichole Verified Customer Verified Customer

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Robert was great to work with! He contacted me first thing in the morning after my late night inquiry and setup a time for me to see the vehicle and get my trade in appraised with He contacted me first thing in the morning after my late night inquiry and setup a time for me to see the vehicle and get my trade in appraised within the hour. He was clearly very busy today, but he was always on the ball in his communication and always had a smile on his face. Before leaving, he walked through all of the features I needed to know about with my new car. Kyle in finance had the quickest closing I've ever had with a car and dealt with my tired kids that were with me with humor and a smile. Amazing service all around. Thank you Robert, Kyle, and Bloomington Acura! More

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I’ve always had wonderful customer service and at the same time absolutely happy with my purchase every time I work with Luther Subaru in Bloomington MN. same time absolutely happy with my purchase every time I work with Luther Subaru in Bloomington MN. More

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Outstanding experience from start to finish (as always)! Justine is my Subaru go to and she is, not only kind and personable, but she is very knowledgeable about all things car related, from the models the Justine is my Subaru go to and she is, not only kind and personable, but she is very knowledgeable about all things car related, from the models themselves to financing—she's the best! And, in fact, the entire experience at the dealership has always been second to none! More

by jerrylombardo Verified Customer Verified Customer

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Great facility, good service writers, comfortable waiting area, prompt repairs, conveniently located dealership. They deliver as promised and expected. area, prompt repairs, conveniently located dealership. They deliver as promised and expected. More

by JEFF.NELSON Verified Customer Verified Customer

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