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Kyle Owens
Kyle Owens at Preferred Auto Illinois Road

Kyle Owens

General Sales Manager

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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3 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

16 yrs, 11 mos

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3 Reviews

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3 Reviews of Kyle Owens

June 08, 2025

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Employee Rating

Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t More

by S Drew
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Recommend Dealer
No

Other Employees Tagged: Brett Hoffer, Michael Fuentes, Brittney Weeks

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Jun 09, 2025

Preferred Auto Illinois Road responded

I am so sorry that you feel this way. I believe that Preferred Automotive has gone above and beyond to try to help you resolve your issue. We only collect the state sales tax based on what the IRS tells us per their website. We have no control over the State of Arkansas or them charging you again for the sales tax because that is where you registered the vehicle. We have tried several times and spent hours on the phone with the state, trying to get you your money back. 99% of the vehicles we sell are to customers who register their vehicles in the State of Indiana, and the other 1% are in the surrounding states. On average we sell less than 5 vehicles annually throughout the rest of United States. I don't feel you should be frustrated or upset with Preferred Automotive, but the State of Indiana, who is refusing to give your money back or the State of Arkansas who charged you sales tax again.

Jun 12, 2025

S Drew responded

You collected as required by the state of IN….but your dealership told me I had to pay now, but I could get the sales tax back from IN since I was not registering there. That sir was a lie…& if you didn’t know your dealership shouldn’t have told me that. I guess that’s on me…but my review is not a lie!

April 02, 2025

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I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner e More

by schartzell
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Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Jake Leonard, Paul Parker, Justin Gerber

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March 14, 2025

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Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!! More

by noragrablovic
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Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Michael Fuentes

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