La'Trell Alson

Exceptional service! Mr Livio was very kind to me, answered all my questions. I was able to get my 2026 Subaru crosstrek in a few hours. Smooth process. I’d highly recomm Mr Livio was very kind to me, answered all my questions. I was able to get my 2026 Subaru crosstrek in a few hours. Smooth process. I’d highly recommend this dealership. More

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We purchased our first Outback from Premier Subaru in 2001 right after 911. I have referred countless friends and relatives to Premier dealerships over the years and everyone has said they were treated 2001 right after 911. I have referred countless friends and relatives to Premier dealerships over the years and everyone has said they were treated promptly, quickly and courteously. All except for one have purchased subsequent vehicles from the Premier Group. The one that didn't relocated closer to another dealer and bought from them. In fact my brother will be puchasing a KIA after he retires later this year to replace the KIA he originally purchased from Premier KIA. You treat Premier right and they will treat you right, its that simple. More

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bRIAN TOOK RESPONSIBILITY FOR MY CHECK IN AS MY BUDDY lA"TRELL WAS OFF FOR HIS BIRTHDAY. THE NEXT DAY LA:TRELL TOOK HIS USUAL TOTAL CONTROL TO MAKE SURE ALL SERVICE WAS UP TO HIS HIGH STANDARDS! AT lA"TRELL WAS OFF FOR HIS BIRTHDAY. THE NEXT DAY LA:TRELL TOOK HIS USUAL TOTAL CONTROL TO MAKE SURE ALL SERVICE WAS UP TO HIS HIGH STANDARDS! AT THE LAST MOMENT I THREW HIM A CURVEBALL WHEN i NOTIFIED HIM I WAS NOT FEELING WELL.HE ARRANGED TO HAVE THE FLATBED BRING THE CAR TO MY HOME! i IMPLORE MY FELLOW SUBARU OWNERS,IF UNHAPPY WITH YOUR SUBRU SERVVICE CALL PREMIER AND ASK FOR LA"TRELL.YOU WILOL NOT BE DISAPPOINTED! ART KATZ More

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It is the Quality of the people that make Premier a special dealership & La:Trell is at the top of the list! special dealership & La:Trell is at the top of the list! More

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The service department at Premier SUBARU is awesome! Everyone is so polite and friendly. My service rep, La’Trel Alson, thoroughly explained the repair services required and kept me informed throughout Everyone is so polite and friendly. My service rep, La’Trel Alson, thoroughly explained the repair services required and kept me informed throughout the process. I also get my oil changes done at Premier and I am always highly satisfied with the service and the treatment I receive from any employee in that department. Top notch! More

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La`Trell Alston Took excellent care of me as I have brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend d brought in my 2 Subaru's. He watched over while the cars were in for service & kept me informed as the cars were worked on. I highly recommend dealing directly with him if you are unhappy where you service your subaru. Most important he is honest & hard working. Art Katz More

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After a few visits you learn to expect excellence in all areas! They never disappoint! areas! They never disappoint! More

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It took me a many years to come to decide it was time to give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked give up my 2010 Camry. Several weeks back a costly repair pushed me to make a decision in a week due to the cost of a rental car. The moment I walked into the building, I had a good feeling. Meeting Bob personally was comforting and when he pulled Matt Keeney over to work with me and my son, we knew we were in great hands! I was fussy, nervous, and anxious but all of that went away as we worked with Matt. Rick, Rodney, My Subaru ‘school teacher’ Andi, all were extremely nice, knowledgeable and very patient. The whole “family” made it a fabulous experience! Sadly one week later, about 111 miles, my new beautiful blue Forrester was pelted with hail while at work in Wallingford. 75! dings on my hood caused me to meet your wonderful service department already, La’Trell and Nicholas were very kind and all were sympathetic. Hoping the ‘dent guy’ does the best possible repair. Thank you all! Mary More

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Outstanding service Brake job perfect Latrell Alston was absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your absolutely great at exp. everything to me for work to be done and cost. Great Service Advisor' GIVE HIM A PROMOTI0N He will do great things for your Dealership. More

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Honored the lifetime powertrain warranty without question. Gave me a loaner and fixed the oil leaks @ 125,00 miles and got me my 2015 Forester back in a reasonable time. I bought it here pre-owned i question. Gave me a loaner and fixed the oil leaks @ 125,00 miles and got me my 2015 Forester back in a reasonable time. I bought it here pre-owned in 2016. Recommended needed repairs which were validated by an independent mechanic. More

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