LaToya Tenton
LaToya Tenton at INFINITI Of Orland Park

LaToya Tenton

Service Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0
121 Reviews
5.0

121 Reviews

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121 Reviews of LaToya Tenton

August 17, 2025

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Employee Rating

Latoya was very prompt, professional, the job was done within a reasonable amount of time. I receive my quotes and declined the additional service at this time, More

by YOGI350
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for sharing your experience! We’re glad LaToya provided prompt and professional service, and that everything was handled smoothly and on time. We’ll be sure to pass along your kind words! Best Wishes, INFINITI Of Orland Park

August 17, 2025

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Employee Rating

Excellent, professional, knowledgeable and courteous service. One of the best car care experiences I've had. They've been my go to since 2017. Won't buy from any other dealer. More

by docreeves QX30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear you’ve trusted us since 2017 and continue to enjoy excellent, professional service. We truly appreciate your support and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park

August 16, 2025

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Employee Rating

They took care of me and my car. Excellent work as always. Thank you Lotoya More

by LONELLEPPS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for your kind words! We’re happy to hear LaToya took great care of you and your car. We’ll be sure to share your appreciation with her! Best Wishes, INFINITI Of Orland Park

August 16, 2025

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LaToya is always professional and friendly. I have an adult daughter with a disability. When I drop my truck off for service. She always say. Where's my friend at. Normally When I pick up my tr More

by ANTOINETTE.LESURE
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you for sharing this heartfelt review! We’re so glad LaToya makes you and your daughter feel like family each time you visit. Her professionalism and kindness truly shine through, and we’ll be sure to share your wonderful feedback with her. We appreciate your loyalty and look forward to welcoming you both back again! Best Wishes, INFINITI Of Orland Park

August 15, 2025

Dealership Rating
Employee Rating

Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta More

by RAMZIHADDAD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

INFINITI Of Orland Park responded

Thank you so much for your kind words! We’re thrilled to hear that Christine, Murad, Mike, Eddie, and the rest of our team made you feel so welcome and at home. It means a lot to know our service and sales teams are consistently taking care of you. We truly appreciate your loyalty and look forward to serving you again for many more Infiniti experiences! Best Wishes, INFINITI Of Orland Park

August 02, 2025

Dealership Rating
Employee Rating

Great service and very prompt, I went in with an issue and it was resolved. Tnx More

by CARRILLO11040
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 04, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad we could resolve the issue promptly. Appreciate you choosing us! Best Wishes, INFINITI Of Orland Park

August 01, 2025

Dealership Rating
Employee Rating

The service was great. I had no problems. The text messages kept me updated on what was going on with my vehicle and that is important to me. More

by DIANETAY73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 01, 2025

INFINITI Of Orland Park responded

Thank you! We're glad the service and updates met your expectations. We appreciate your visit! Best Wishes, INFINITI Of Orland Park

July 29, 2025

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Employee Rating

The mechanic had no pride in his work and ended up damaging my vehicle. That not good for business More

by ALEX.LANKFORD
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Eddie Marquie

Jul 29, 2025

INFINITI Of Orland Park responded

We’re very sorry to hear about your experience. This is certainly not the standard we strive for, and we understand your frustration. Your concerns are being taken seriously, and we’d like the opportunity to make things right. Please contact us directly so we can address this matter with the attention it deserves.Austin Polcyn 708-403-4700 Best Wishes, INFINITI Of Orland Park

July 28, 2025

Dealership Rating
Employee Rating

LaToya was very nice and helpful. I will definitely be coming back to have my car serviced here again if needed. More

by TIMOTHYSTEINMETZ6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We're glad to hear LaToya was nice and helpful during your visit. We appreciate your trust and look forward to welcoming you back for any future service needs! Best Wishes, INFINITI Of Orland Park

July 17, 2025

Dealership Rating
Employee Rating

I felt service was prompt and efficient car wash was great service manager was very professional yet friendly More

by hharrelliii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

INFINITI Of Orland Park responded

Thank you for the great feedback! We’re happy to hear that you received prompt and efficient service, and that you enjoyed the car wash. We’ll be sure to share your kind words with our service manager and team. We appreciate your support and look forward to seeing you again! Best Wishes, INFINITI Of Orland Park

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