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Lacie Suprano
Lacie Suprano at Spitzer Toyota Monroeville

Lacie Suprano

Parts Advisor

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
31 Reviews
4.8

31 Reviews

Write a Review

31 Reviews of Lacie Suprano

February 26, 2026

Dealership Rating
Employee Rating

As always communicate well and work is completed timely Much better experience than your competitors in the North Hills More

by Bradleyheffner
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 26, 2026

Spitzer Toyota Monroeville responded

Thank you for the 5-star rating. We’re happy our clear communication and timely service on your Toyota Sequoia stood out compared to other shops in North Hills. We look forward to helping you again.

February 22, 2026

Dealership Rating
Employee Rating

Everyone is always professional and polite, even if they have to tell you something bad More

by JMAYHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Reardon, James Thomas, Elvis "David" Bole, Charles Carter

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Feb 22, 2026

Spitzer Toyota Monroeville responded

It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.

February 21, 2026

Dealership Rating
Employee Rating

One word says it all, Quality. Starting with the sales staff the vehicles and support in the garage you always feel like the Spitzer Team cares about you and wants to earn having y More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, David Demchak , Rudi

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Feb 21, 2026

Spitzer Toyota Monroeville responded

Thank you for noting the quality across our sales, inventory, and service teams. It’s wonderful to know you felt genuinely supported during your visit. We appreciate your trust in us for your Toyota Highlander Hybrid.

February 19, 2026

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Employee Rating

Great communication and loved the video of what needed done on the car. Great service More

by rrapneth
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 20, 2026

Spitzer Toyota Monroeville responded

Thank you for highlighting our communication and the video walkthrough of needed repairs. Lacie and the team are pleased the service on your Toyota Camry met your expectations. We appreciate you trusting us with your vehicle’s care.

February 18, 2026

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Employee Rating

Great! Love them so much I started bringing my other Nissan there too. Will be back! More

by E2thex53
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 18, 2026

Spitzer Toyota Monroeville responded

It’s wonderful to hear our service on your Toyota RAV4 earned your trust enough to bring in your Nissan as well. Lacie and our team appreciate your loyalty and look forward to assisting you again soon.

February 17, 2026

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Employee Rating

Always consistent and courteous James and Elvis are always great to work with. Thank you! More

by Ali.niazi20
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 17, 2026

Spitzer Toyota Monroeville responded

Thank you for highlighting our reliable and courteous service on your Toyota Prius Prime. We appreciate your trust and look forward to assisting you again.

February 14, 2026

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Employee Rating

Waited 4 hours while I got a state inspection, oil change and tire rotation. Cabin air filter was left on my passenger side floor board cabin air filter hosing empty and glove box not clipped in. Dirt on bot More

by praxis.outwork_5e
Recommend Dealer
No

Other Employees Tagged: Lacie Suprano

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Feb 18, 2026

Spitzer Toyota Monroeville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 04, 2026

Dealership Rating
Employee Rating

The service department is way too slow. I waited 2 1/2 hours for a simple oil change & tire rotation. I won't be coming back for service More

by sflow
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Feb 05, 2026

Spitzer Toyota Monroeville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 28, 2026

Dealership Rating
Employee Rating

Very helpful with a time sensitive issue. The only snag was that we left with our key fob and had to drive back from Fox Chapel to drop that off. Someone sent us a text about it perhaps befor More

by bethvukmir
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole

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Jan 28, 2026

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2026

Dealership Rating
Employee Rating

Great but I wish the service department would stay open later for working class people so we wouldn't have to leave work early for a oil change More

by wrw706
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

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Jan 26, 2026

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

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