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Lana Lee
Lana Lee at Klamath Falls Toyota

Lana Lee

Sales Consultant

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.8
54 Reviews

I currently have three dogs, a miniature Donkey and a Pygmy goat. I have five awesome grandkids that I adore very much. I enjoy helping people find the right vehicle that fits their needs whenever they need my help. I am also a HUGE Oregon State Beavers Fan!

4.8

54 Reviews

Write a Review

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

54 Reviews of Lana Lee

August 10, 2025

Dealership Rating
Employee Rating

Besides taking the last $2 out of my pocket to get with I want for the car they were okay More

by MYSTANG_1958
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 11, 2025

Klamath Falls Toyota responded

Thank you for your review. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope to see you again! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

August 09, 2025

Dealership Rating
Employee Rating

Don't have a lot to say yet. Working on buying a jeep through you guys next week. More

by JAMES.HUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 03, 2025

Dealership Rating
Employee Rating

Donnie in the service department did an outstanding job for me to get the air conditioning done for me in a timely manner. I’ve not one bad word to say about Klamath falls lithia toyota. They did a fantas More

by WHITEDSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie

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Aug 03, 2025

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 25, 2025

Dealership Rating
Employee Rating

Went in for oil change and was helped in a timely manner and job done quick for how busy they were More

by Sarraamberson9975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert McLing, Juan Maldonado

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Jul 30, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 19, 2025

Dealership Rating
Employee Rating

I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted and for a price I was happy with. She made the whole process quic More

by CATHERINESUEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Maldonado , Levi, Donnie

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Jul 19, 2025

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 01, 2025

Dealership Rating
Employee Rating

So i dudnt care much for the haggling and maneuvering in the beginning but once we agreed on a price for my trade and the truck i bought. The service was amazing with everyone involved and a big thank you More

by COLLIEDOG6
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer

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Jul 02, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 30, 2025

Dealership Rating
Employee Rating

Too many surveys and very poor customer service and getting me my DMV title to my new truck. Plus, they were not upfront in reviewing the costs of the final deal. More

by TJFAIRFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Report | Print
Jul 04, 2025

Klamath Falls Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 26, 2025

Dealership Rating
Employee Rating

I had a good experience at Klamath Falls Toyota. Lana Lee was great from start to finish. She made sure I was getting what I wanted for a price I was happy with. She made the whole process quick an More

by CATHERINESUEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi, Donnie

Report | Print
Jun 26, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

June 18, 2025

Dealership Rating
Employee Rating

Was real good yo work with. No pressure on buying. Knew what we was looking for More

by OHARICK
Recommend Dealer
Yes
Report | Print
Jun 18, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 18, 2025

Dealership Rating
Employee Rating

I did not work with the service department so N/A for this .i really don’t have anything to say. More

by WHITEDSUE
Recommend Dealer
No
Report | Print
Jun 21, 2025

Klamath Falls Toyota responded

Sue, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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