Lance Kruger | Page 23

This company should be investigated criminally. We spent nearly $250,000 in buying two new vehicles from them which included their Premium Black Label package. They have continually not honored w We spent nearly $250,000 in buying two new vehicles from them which included their Premium Black Label package. They have continually not honored what was promised for this package/service. Most recently, they have had our vehicle in to fix running boards that haven't worked since we first picked it up. They have had the vehicle in their possession for many weeks, and now are saying they will not cover this, nor will they provide the black label service we paid in full for up front! Most importantly - we have made dozens of calls, voicemails and emails and no one will get back to us. The vehicle is still in their possession and they won't even speak to us or give our vehicle back! We can't even get a response. More

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I wrote to them twice but they never replied. my opinon they are no professional my opinon they are no professional More

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Empty promises, Empty follow-up! Once they close the sale you men absolutely nothing to them! Once they close the sale you men absolutely nothing to them! More

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Decided to not inform me on how difficult the car would be to insure and how easily it can be stolen. As soon as the car was bought, it was “tough luck” from them. They will not care about you as soon as t be to insure and how easily it can be stolen. As soon as the car was bought, it was “tough luck” from them. They will not care about you as soon as they have your money. Very upsetting experience as a first time car buyer, I’m lucky my insurance agent is a wonderful person. More

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