

37 Reviews
Write a Review37 Reviews of Landon Bates
May 04, 2025
Arriving at the dealership, I was greeted promptly, by an advisor. Not sure who mine was since I selected any (this was my first time there). Landon quickly approached and was very friendly. I explained as b advisor. Not sure who mine was since I selected any (this was my first time there). Landon quickly approached and was very friendly. I explained as best I could the dilemma. He listened, took notes, and then I waited for the shuttle. There was some confusion with the shuttle and my distance, but once they realized gps was giving them the wrong city things went a lot better. After receiving the work up, I had a ton of questions as I wasn’t sure if they were hearing the right noises and if the diagnosis matched up. Landon offered for me to ride with a shop foreman to ensure they were hearing and feeling what I was. I’m so glad I took the time to take them up on this! I rode with Chuck and it was honestly my deciding factor. He wasn’t assigned to my car, so he reviewed the notes when I was on my way there. Once he felt and heard it he explained the two things it could be. He gave me all the things he would expect if it was A or B. I needed to understand these things and their decision making process for me to feel comfortable. He didn’t talk down to me, he didn’t treat me like I was dumb when I asked questions, and he worked through the scenarios with me to the extent I wanted. The perfect amount of details for me! I appreciated that time so much and felt wayyyyy more comfortable paying these costs after that ride. He did several different things while driving my car with me to ensure he was right on his thoughts which made me feel even more confident in this dealership. Before I picked up my car, I requested a drive along with my service advisor Landon and he quickly said sure, that’s no problem. All around, I’d take my car back to them! Thank you guys!! More
Other Employees Tagged: Chuck
April 30, 2025
You have lost a customer because of your greed. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. I am happy with the work and employees but I m very angry about the 3 per cent that you add on a credit card. Your service fee is out of this world. There is no need for it. It goes beyond gauging. It seems your aim is for larger profits. It's undeserving. I will not bring back my car for any service nor will I ever buy another car from you. I refuse to feed into corporate greed. More
Other Employees Tagged: Landon Bates
April 27, 2025
The best experience yet. I will always go back to the dealership for my maintenance. I will always go back to the dealership for my maintenance. More
Other Employees Tagged: Carlos Nuez
April 25, 2025
Everything was done in a very timely matter. Service dept.went above and beyond and was very friendly. Service dept.went above and beyond and was very friendly. More
Other Employees Tagged: Zachary Hadfield
April 22, 2025
I purchased my Nissan Altima from Fort Myers Nissan, formerly Sutherland Nissan. I have always received prompt and professional service. formerly Sutherland Nissan. I have always received prompt and professional service. More
Other Employees Tagged: Carlos Nuez
April 16, 2025
Day of service good. But I called day after when check engine light came back on, and still have not heard back (this is the 3rd business day so far) But I called day after when check engine light came back on, and still have not heard back (this is the 3rd business day so far) More
Other Employees Tagged: Robert Sweesy
