Lani Roy
Lani Roy at Porsche Sugar Land

Lani Roy

Service Advisor

Porsche Sugar Land

13426 Southwest Fwy
Sugar Land, TX 77478

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5.0
32 Reviews

Originally from a small town in southern Louisiana, Lani never imagined she would one day represent a brand as iconic and distinguished as Porsche. She began her automotive career in 2011 as a receptionist at her local Chevrolet dealership while pursuing a bachelor’s degree in sociology. Driven by ambition and a desire for growth, she advanced through several roles before realizing it was time for a new challenge. Lani took a leap of faith, relocating to Texas and joining the Porsche North Houston team. She later transferred to Porsche Sugar Land, where she started in an entry-level service position and quickly rose to the role of service advisor. Her journey has been one of determination, growth, and personal reward. Known for the warmth and hospitality that define her Louisiana roots, Lani brings a welcoming and personable approach to every client interaction.

5.0

32 Reviews

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32 Reviews of Lani Roy

March 05, 2026

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Employee Rating

Easy to make appointments. Nice and friendly service. Philip is amazing, and so is Laci. More

by AJ
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham

March 02, 2026

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They provide excellent service at reasonable prices. I know they'll always take care of me and make sure my car is at peak performance. More

by KKumarCPA
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Recommend Dealer
Yes

February 21, 2026

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Porsche Sugarland is a very well run dealership. We had a good experience. Lani Roy our service advisor is excellent, we knew her from Porsche North Houston when we owned other Porsches. Great exp More

by BP
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Recommend Dealer
Yes
Feb 24, 2026

Porsche Sugar Land responded

Thank you, BP, for sharing your experience with Porsche Sugar Land! We’re delighted to hear that you had such a positive visit and that Lani Roy provided the excellent service you’ve come to know from your time at Porsche North Houston. We’re proud to have her on our team, and it’s wonderful to know her care and expertise continue to make a meaningful difference in your ownership experience. Thank you for your kind words. We appreciate your trust and look forward to serving you again!

February 21, 2026

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As always, my recent service experience was top notch. Lani Roy was on top of every detail and kept me well informed on the repairs necessary and cost. Excellent service experience. More

by Baxter
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Recommend Dealer
Yes
Feb 24, 2026

Porsche Sugar Land responded

Thank you, Baxter, for sharing your experience with Porsche Sugar Land! We’re thrilled to hear that your recent service visit was top‑notch and that Lani Roy kept you informed every step of the way with clear communication about the repairs and costs. Delivering exceptional, detail‑focused service is exactly what we strive for, and we truly appreciate your feedback and trust in our team. We look forward to assisting you again!

February 20, 2026

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Outstanding, consistent, top of the mark and perfect. Lani is the best!!! All service personnel from time of arrival loaner and pick-up continues to exceed.. Thank you! More

by faapeay
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Recommend Dealer
Yes

Other Employees Tagged: Matt Blevins

Feb 20, 2026

Porsche Sugar Land responded

Thank you for your exceptional feedback for Porsche Sugar Land! We’re thrilled to hear Lani and our entire service team continue to deliver an outstanding, consistent experience from arrival to loaner and pickup. Providing top-tier, seamless service is always our goal, and we truly appreciate your continued trust and support.

February 19, 2026

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Lani and Porsche Sugar Land continue to provide excellent service. They are friendly, conscientious and overall, very professional. A premium experience! More

by BE
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Recommend Dealer
Yes
Feb 20, 2026

Porsche Sugar Land responded

Thank you for your continued trust in Porsche Sugar Land! We’re delighted to hear Lani and our team consistently provide friendly, conscientious, and professional service. Delivering a truly premium Porsche experience is always our priority, and we appreciate your support.

February 17, 2026

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Great service. Provided a rental car while they replaced the windshield and recalibrated the cameras. . More

by Sunny
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Recommend Dealer
Yes
Feb 18, 2026

Porsche Sugar Land responded

Sunny, thank you for choosing Porsche Sugar Land. We’re glad our team could provide a rental vehicle while replacing your windshield and recalibrating the cameras to keep everything convenient and seamless. We truly appreciate your trust!

February 13, 2026

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Always professional from the front door to the cashier. Lani handles customer relations with ease and efficiency. Look forward to buying my next Porsche from Sugarland. More

by Stephen R.
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Recommend Dealer
Yes
Feb 18, 2026

Porsche Sugar Land responded

Stephen, thank you for your continued trust in Porsche Sugar Land! We’re delighted to hear your experience is consistently professional from start to finish and that Lani makes everything seamless and efficient. We look forward to assisting you with your next Porsche purchase.

February 12, 2026

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Friendly staff, nice facility, great location and convenient fast services. Philip Pham is very knowledgeable More

by Dchan
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Recommend Dealer
Yes

Other Employees Tagged: Phillip Pham, Matt Blevins

Feb 12, 2026

Porsche Sugar Land responded

Thank you for choosing Porsche Sugar Land. We’re pleased to hear you enjoyed our facility, convenient service, and knowledgeable support from Phillip Pham. We truly appreciate your trust and look forward to serving you again!

February 07, 2026

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Wonderful experience but one thing usually they always in other dealers wash the car which was not done More

by alparslanturan
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Recommend Dealer
Yes
Feb 12, 2026

Porsche Sugar Land responded

Thank you for choosing Porsche Sugar Land and for your feedback. We’re glad you had a wonderful experience and appreciate your note regarding the vehicle wash. We value your input and look forward to serving you again!

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