Latosha Allen

JD CATLETT IS THE MAN! !! Just a good dude who has a genuine love for cars. Just wanted to give huge thanks to JD and LaTosha Allen for helping me find a highly sought after !! Just a good dude who has a genuine love for cars. Just wanted to give huge thanks to JD and LaTosha Allen for helping me find a highly sought after, limited-production edition model Lexus. I was a remote buyer from Georgia and JD made it such a smooth process every step of the way. I spent over a month researching the market, looking at comps, paying for dozens of CarFaxes, and negotiating with over 15 dealers nationwide--the Cleveland Ford experience was the best by far. Prices were the most transparent, communication was by far the fastest, and the trade-in value for my old vehicle was the most competitive as well. The buying process was awesome too: JD updated me regularly and made sure I didn't miss anything from my end; it was such a white glove experience and all I had to do was drive up from Atlanta to pick up the car. During my search for this vehicle I had other dealers in the Southeast flaking on deals and selling the car behind my back. With Cleveland Ford and JD driving the deal there was none of that behavior--good people all around. The Lifetime powertrain warranty on eligible vehicles and the extended warranty options are both great bonuses without exorbitant fees--very fair. Thanks y'all! More

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Drove over 200 miles to find out truck I was looking at was sold just hours before, After several hours of looking for vehicle that couldn't be found was made a offer of $8000 off MSRP on a F150 plus reba was sold just hours before, After several hours of looking for vehicle that couldn't be found was made a offer of $8000 off MSRP on a F150 plus rebates of $3750 by Jay Patel. After closing deal the figures just didn't add up. Only $6000 was deducted I believe it was a mistake not on prepose. Then excuses were made saying ford had wrong info in computer. Then I am sorry but you signed contact. I trusted dealership and all employees. I feel a $2000 mistake needs to be addressed. I was told they were loosing money on deal. Should not of been offered if can't do only reason I took. Was in vehicle leaving when that was offered. More

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