Laura Mead

We worked with Laura in the service department. She is super friendly and nice. Very informative and patient with all our questions. She is super friendly and nice. Very informative and patient with all our questions. More

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Friendly welcome Friendly welcome, clear explanation of process, good follow up to questions, done in a timely manner process, good follow up to questions, done in a timely manner More

by Kgraham9698 Verified Customer Verified Customer

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Brought my truck in for repair said it was fixed. One week later back for the same problem . Supposed to be done on Wednesday still there on friday. One week later back for the same problem . Supposed to be done on Wednesday still there on friday. More

by gbdawes2 Verified Customer Verified Customer

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Jen the service writer was very helpful, Mark did a great job and was very thoughtful of taking care of our truck job and was very thoughtful of taking care of our truck More

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It was an enjoyable experience. The entire process was smooth and effortless. I found the staff to be very professional and curtious. I did experience a slight problem after I picke The entire process was smooth and effortless. I found the staff to be very professional and curtious. I did experience a slight problem after I picked up the vehicle and the service department took care of it immediately. I would not hesitate to recommend this dealership to my friends. More

by pmungari Verified Customer Verified Customer

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Laura went above and beyond for me with my Jeep, she was extremely knowledgeable and helpful. Because I had such a lovely customer experience with her I will return for future fixes or maintenance with my j extremely knowledgeable and helpful. Because I had such a lovely customer experience with her I will return for future fixes or maintenance with my jeep. Not only did she handle my concerns with my Jeep. She was extremely personable. More

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Awesome service dept thanks to the girls and techs randy jen Laura all the staff jen Laura all the staff More

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Excellent work excellent experience Laura was wonderful explaining everything she even drove me home when work was going to take longer and told this within 10 minutes of me sitting down Shen picked me u explaining everything she even drove me home when work was going to take longer and told this within 10 minutes of me sitting down Shen picked me up to get my car More

by bobbmd Verified Customer Verified Customer

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Appreciate a honest answer to my questions and I got that here. Scheduled for more work and am happy to have them in Oneida! here. Scheduled for more work and am happy to have them in Oneida! More

by shirley.ano Verified Customer Verified Customer

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Very honest and accommodating! They included videos of the fixes along with the write ups and made me aware of a recall that finally had a listed fix that Dodge hadn't notified me They included videos of the fixes along with the write ups and made me aware of a recall that finally had a listed fix that Dodge hadn't notified me about. They took the time to answer all my questions and were very friendly. More

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