Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Lauren Gaines

May 31, 2025

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Employee Rating

Don't appreciate the 3% surcharge on service charges for credit card purchases considering dealership charges are already the highest on average. More

by DWTHOMAS0
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Recommend Dealer
Yes

May 30, 2025

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Very professional! Great communication! Great explanation on what was being serviced on my vehicle. Very nice technicians More

by TINAGUNTER
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Recommend Dealer
Yes
May 30, 2025

Zeigler Subaru of Kenosha responded

Tina, thank you for the wonderful feedback! We're glad to hear our team at Zeigler Subaru of Kenosha provided professional service and clear communication. We appreciate your support!

May 30, 2025

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The experience is always good and things are done right will continue get all my service done at the dealership. More

by LARRY.RAMERT
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Recommend Dealer
Yes
May 30, 2025

Zeigler Subaru of Kenosha responded

Larry, we're delighted to hear that you consistently have a great experience with us at Zeigler Subaru of Kenosha. Thank you for trusting us with your vehicle's service needs!

May 24, 2025

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The folks at Zeigler were professional, knowledgeable, efficient and friendly. Kept me informed of progress and any potential issues. I had a concern about the breaks and after their inspection, they di More

by ORCUS
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 26, 2025

Zeigler Subaru of Kenosha responded

Hi Orcus! Thank you for sharing your experience with Zeigler Subaru of Kenosha! We're delighted to hear that our team provided professional and efficient service, keeping you informed every step of the way. It's great to know we could address your concerns about the brakes and ensure everything was completed to your satisfaction. We appreciate your support!

May 22, 2025

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Great work from the appointment setting to the incoming of my vehicle. Arranged ride home was awesome. And the detailing of my vehicle was amazing. Excellent work all around. More

by JSOCAVA
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Recommend Dealer
Yes
May 23, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha! We're delighted to hear that everything from the appointment setting to vehicle detailing met your expectations. We appreciate your support and look forward to serving you again in the future!

May 21, 2025

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Wonderful experience. I was greeted immediately by Lauren where she took all my information and listened to my concerns. She checked my maintenance records and looked fo More

by ADRIAN.CLAYTON0
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 22, 2025

Zeigler Subaru of Kenosha responded

Adrian, we're delighted to hear that Lauren and the team at Zeigler Subaru of Kenosha provided you with such a positive experience. Thank you for recommending us!

May 21, 2025

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This was the first time I used the service department since I bought my car. Everyone was helpful and courteous. More

by BETHAUSTIN5
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 21, 2025

Zeigler Subaru of Kenosha responded

We're pleased your first service visit went smoothly. Thank you for choosing Zeigler Subaru of Kenosha.

May 18, 2025

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They’re helpful, get service done in a timely fashion and return phone calls quickly if you can’t get a hold of someone. More

by MACRON.METROS-0N
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Recommend Dealer
Yes
May 18, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha. We're glad our team could be of service to you.

May 17, 2025

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It’s a pleasure to be part of this dealership. Customer service is always outstanding. I love the dog wall! More

by CAROL.MARTELL
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Zach Zuurdeeg, Anthony Arroyo , Nia in financing

May 17, 2025

Zeigler Subaru of Kenosha responded

We're so glad you enjoy being part of Zeigler Subaru of Kenosha and that our dog wall caught your eye. Thanks for the great feedback.

May 17, 2025

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Employee Rating

Always wonderful. .. except cashier/receptionist. Everyone is always friendly and helpful except the cashier/receptionist. More

by sruiz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Kenosha responded

Thank you for the review. We appreciate your feedback and will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out the next time we can be of assistance! - Zeigler Subaru of Kenosha

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