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Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Lauren Gaines

December 05, 2025

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Employee Rating

They get you in and out when they say it will happen it happens no beating around a bush to straight up answers More

by JIM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

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Dec 05, 2025

Zeigler Subaru of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 28, 2025

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Employee Rating

Very nice and accommodating I had a very positive experience. Lauren was very communicative and your whole staff was accommodating. The only complaint was your technician had so much Axe body spray o More

by ALICIA.GRZENIA
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

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Nov 29, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

November 25, 2025

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Always friendly and helpful. Work is done on time. Car is clean when it ready to go. More

by WITTMUSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

November 25, 2025

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Employee Rating

Great always pleasant and understanding Lauren always takes care of my car doesn’t add more then has to and when I needed anything it was taken care from loaner to how long it will take More

by SCOTTJOHNSON255
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Zeigler Subaru of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 21, 2025

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I came for routine maintenance & had no problems. The wait time was good-all staff pleasant. More

by JOAN.GRAHAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Diana Bollas, Anthony Arroyo

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Nov 21, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

November 18, 2025

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From the moment I drive in everyone is nice, attentive and courteous The best experience I've had with any auto dealership More

by MASSMJW55
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

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Nov 18, 2025

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 18, 2025

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Employee Rating

Neat and clean close to home they seam honest and fair the service was done quickly while I waited More

by AVARACINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Diana Bollas, Anthony Arroyo

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Nov 18, 2025

Zeigler Subaru of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Zeigler Subaru of Kenosha.

November 15, 2025

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Lauren was excellent at keeping me informed about my car and she was very polite! More

by CAW57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Anthony Arroyo

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Nov 15, 2025

Zeigler Subaru of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

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Employee Rating

Ace (Adam) did a great job he’s my go to guy for service couldn’t be more pleased. More

by VKFN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Rydberg, Adam Salinas

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Nov 14, 2025

Zeigler Subaru of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 12, 2025

Dealership Rating
Employee Rating

Lauren greeted me, listened to me, and was tremendously helpful in anticipating my needs for this service. If I could rate her higher I would. More

by ziggy0017
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

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Nov 13, 2025

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

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