Lawson Cronic

I took in my Ford Ranger and was told the camshaft synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it hadn't been on before I took it in. Anyway, it's now on and I put it on a scanner and what does the scanner show? Code P0340 which indicates a "Camshaft Position Sensor Circuit Malfunction," and yes I have a photo of the scanner to verify my claim. But they had just replaced that? And this was also the second trip my truck had made to this shop. I paid $1,100 for a camshaft synchronizer that didn't help me any. Service manager calls and asks me to bring the truck back.. Now why would I do that? Why couldn't it have been test driven and verified good that day? I have asked for a refund or even a partial refund and no luck. I just want some money back so I can get my truck back on the road, properly. I have no other vehicle and I am not rich. I just need a partial refund. Please no more calls asking me to bring the truck back. Just refund part of the labor and I will drop this More

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They are great with doing the work needed on your cars and I would highly recommend them to service your vehicle when something is wrong and I would highly recommend them to service your vehicle when something is wrong More

by brecunningham38 Verified Customer Verified Customer

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They were extremely helpful and stayed in touch with me and let me know what was going on and let me know what was going on More

by ingram.amy Verified Customer Verified Customer

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It was a pleasure meeting with the whole staff and them working on our behalf to get us into a vehicle ... good to know that some businesses still have that hometown feeling working on our behalf to get us into a vehicle ... good to know that some businesses still have that hometown feeling More

by edithhutchinson1770 Verified Customer Verified Customer

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Very helpful and overall good people, I appreciate them and the speed of the repairs. and the speed of the repairs. More

by Matt.Allen.3.4 Verified Customer Verified Customer

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i am so grateful for my experience with this dealership- i really feel they went the extra miles in getting me back on the road considering my special needs brother was rehabing this entire time i really feel they went the extra miles in getting me back on the road considering my special needs brother was rehabing this entire time More

by nwilliam104 Verified Customer Verified Customer

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Lake Hartwell Ford service dept fixed my software issue in 15 minutes no charge, Great staff knowledgeable and friendly. Much better than dealer in Lavonia who wanted $300, I'll drive the extra 15 minu in 15 minutes no charge, Great staff knowledgeable and friendly. Much better than dealer in Lavonia who wanted $300, I'll drive the extra 15 minutes to Lake Hartwell Ford- Thanks service dept! Glenn More

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They were great people to work with i would recommend buying a nother vehicle from them i got to meet the owner he he felt like a down to earth person glad to have met him buying a nother vehicle from them i got to meet the owner he he felt like a down to earth person glad to have met him More

by faron9101961 Verified Customer Verified Customer

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The dealership was professional and honest with all the work I had done and the parts were delayed and they provided me with a nice f150 to drive many thanks work I had done and the parts were delayed and they provided me with a nice f150 to drive many thanks More

by dennisholland Verified Customer Verified Customer

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Was very impressed from start to finish. Would definitely recommend. Top notch service. All went above and beyond. Would definitely recommend. Top notch service. All went above and beyond. More

by Sandraobryant Verified Customer Verified Customer

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