Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Leah Hoefling
Leah Hoefling at Russ Darrow Mazda of Madison

Leah Hoefling

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
73 Reviews
4.9

73 Reviews

Write a Review

73 Reviews of Leah Hoefling

February 19, 2026

Dealership Rating
Employee Rating

Really enjoyed working with Dan Smith. Super attentive salesman and always checking up with us. Service dept punctual and did not perform unnecessary work. Top ho. More

by GARY.MANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Secora, Dylan Marshall, Dan Smith, Matthew Sands

Report | Print
Feb 20, 2026

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience, Gary! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

February 12, 2026

Dealership Rating
Employee Rating

The sales and service staff are professional and easy to work with. Overall the process was smooth. More

by WUDELHOVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Marshall, Brandon Trierweiler, Josh Hyams

Report | Print
Feb 12, 2026

Russ Darrow Mazda of Madison responded

Thank you for highlighting how professional our sales and service teams were. We’re glad your Mazda visit was straightforward and appreciate you choosing us. Nick Zinniel nicholas.zinniel@russdarrow.com

February 05, 2026

Dealership Rating
Employee Rating

Always professional and helpful. Leah makes you feel welcome. It’s nice to have a positive experience at a dealership service department. More

by KENGOWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 05, 2026

Russ Darrow Mazda of Madison responded

We’re grateful for your 5-star review and happy Leah provided a welcoming experience. It’s rewarding to know our service team supported you and your Mazda professionally. We look forward to helping you again.

February 04, 2026

Dealership Rating
Employee Rating

Great service department nice waiting area,I have been going there since they opened this location More

by RACEJGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2026

Russ Darrow Mazda of Madison responded

It means a lot that you’ve trusted our service department with your Mazda CX-5 since we opened. Leah and our team are glad you find the waiting area comfortable. We look forward to continuing to welcome you.

February 01, 2026

Dealership Rating
Employee Rating

Thank you for the service…. thank you again for the great service. Will be coming back again More

by ALYCENNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Feb 01, 2026

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

January 25, 2026

Dealership Rating
Employee Rating

Serb B Service was easily scheduled and promptly done sooner than expected friendly and helpful service consultant More

by Papachoo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 25, 2026

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

January 21, 2026

Dealership Rating
Employee Rating

Everyone at Russ Darrow is always friendly and helpful. I always appreciate the professionalism and knowledge that they show me. I have had 3 vehicles from them and I have been happy with the buying exper More

by SARAH.RECOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Jan 21, 2026

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 17, 2026

Dealership Rating
Employee Rating

Very attentive to customer needs. Very friendly and they seem to always go the extra mile for your satisfaction. More

by VELAZQUEZ6565
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams

Report | Print
Jan 17, 2026

Russ Darrow Mazda of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Zinniel nicholas.zinniel@russdarrow.com

January 16, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They explained what was happening. And it was done more timely than in the last couple years More

by Dmcarpie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 16, 2026

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

January 01, 2026

Dealership Rating
Employee Rating

I was in a bind and live 90 minutes away. They were kind, professional, and fit me in for a major repair so I could get home. They are wonderful! More

by SMELODIEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andy Bustos

Report | Print
Jan 01, 2026

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

1
2
...
8

Dealership Inventory (306 Vehicles)

new 2026 Mazda CX-50 car, priced at $38,075
2026 Mazda CX-50
new
jet black mica exterior
Automatic
All-wheel Drive
$38,075
View Details
new 2026 Mazda CX-50 Hybrid car, priced at $39,656
2026 Mazda CX-50 Hybrid
new
wind chill pearl exterior
Automatic
All-wheel Drive
$39,656
View Details
used 2012 Mazda Mazda3 car, priced at $5,976
2012 Mazda Mazda3
used
Liquid Silver Metallic exterior
Automatic
Front-wheel Drive
$5,976
View Details
new 2026 Mazda CX-50 Hybrid car, priced at $37,033
2026 Mazda CX-50 Hybrid
new
Machine Gray Metallic exterior
Automatic
All-wheel Drive
$37,033
View Details
new 2026 Mazda CX-50 car, priced at $40,227
2026 Mazda CX-50
new
zircon sand metallic exterior
Automatic
All-wheel Drive
$40,227
View Details
new 2025 Mazda CX-5 car, priced at $34,091
2025 Mazda CX-5
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$34,091
View Details
View All Inventory