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Leo Hill

Overview Reviews (24) Inventory (246)

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Leo Hill

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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5.0

24 Reviews

Overview Reviews (24) Inventory (246)

Languages Spoken

English

5.0

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Leo Hill

June 21, 2025

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Employee Rating

This is the only place that I will buy or lease a car. They are fair and professional and the service is top notch. They are fair and professional and the service is top notch. More

by style.framing_7t

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R , Al Miller

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June 14, 2025

Dealership Rating

Employee Rating

I was very pleased with the services, I was in and out the dealership. Appreciated all the help they showed. Great place to do business. the dealership. Appreciated all the help they showed. Great place to do business. More

by jdumas98

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 14, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! We're glad to hear you had a smooth and efficient experience with us. It means a lot to know you felt supported and well taken care of. We truly appreciate your business and look forward to seeing you again in the future!-AS

June 13, 2025

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Employee Rating

Excellent experience. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. I highly recommend this dealer, the experience is friendly, patient, and they do not pressure you at all. I’m so happy. More

by David M

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris N, Marc T, Matthew D, Ana T

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Jun 13, 2025 -

O'Steen Volkswagen responded

David,Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent, pressure-free visit and felt supported every step of the way. Your recommendation truly means a lot to our team — we're so happy you're happy!Enjoy your new vehicle, and please don't hesitate to reach out if you need anything down the road.-AS

May 24, 2025

Dealership Rating

Employee Rating

Great experience with O’Steen VW! Highly recommend them to anyone shopping for a new vehicle!! Highly recommend them to anyone shopping for a new vehicle!! More

by tiff

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris N, Terrence R, Andrew L

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May 26, 2025 -

O'Steen Volkswagen responded

Tiff, Thank you for the great review! We're so glad to hear you had a positive experience with us at O’Steen VW. 🚗✨ We truly appreciate your recommendation and are here anytime you need us — whether it’s for your next vehicle, service, or just a quick question. Thanks again for choosing O’Steen Volkswagen!-AS

May 19, 2025

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Employee Rating

Great team! Process was smooth and easy. Thank you for helping buy my first car! Process was smooth and easy. Thank you for helping buy my first car! More

by allie

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Andrew

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May 21, 2025 -

O'Steen Volkswagen responded

Thank you so much for the kind words! 😊 I'm so glad we could make your first car-buying experience smooth and easy. It was a pleasure working with you, and We are thrilled to have been a part of such an exciting milestone. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!--AS

May 03, 2025

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Employee Rating

Very professional and listen to my needs and wants. No pressure or tricks upfront pricing. No bait and switch tactics. Just a great place to do business No pressure or tricks upfront pricing. No bait and switch tactics. Just a great place to do business More

by k2tod

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trey M

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May 05, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that you had a positive, no-pressure experience and felt that your needs were truly heard. Providing honest, upfront pricing and a professional environment is exactly what we strive for. We truly appreciate your trust and look forward to serving you again in the future!-AS

April 06, 2025

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Employee Rating

Overall easy to deal with, not over salesy and price was fair. after we left we noticed a chip in windshield, text messaged our sales rep and he confirmed it would be fixed as soon as we could get back in. fair. after we left we noticed a chip in windshield, text messaged our sales rep and he confirmed it would be fixed as soon as we could get back in. Again, very easy to deal with. More

by justincopeland

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 07, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your experience! We're glad to hear the process was easy and that you found the pricing fair. We appreciate you reaching out about the windshield chip, and we're happy to confirm that it will be taken care of promptly. If there's anything else we can assist with, don't hesitate to let us know. Thanks again for choosing us!-AS

April 05, 2025

Dealership Rating

Employee Rating

Excellent customer service! Leo was a great salesman, not pushy at all. I dread car shopping because of typical pushy car salesmen, but not in this case. We will need another ve Leo was a great salesman, not pushy at all. I dread car shopping because of typical pushy car salesmen, but not in this case. We will need another vehicle by the end of the year and plan on going back to Leo. More

by Malahide123

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 07, 2025 -

O'Steen Volkswagen responded

Thank you for your wonderful feedback! We're so glad to hear that Leo made your car shopping experience pleasant and stress-free. It's great to know he helped you feel comfortable without any pressure. We’ll look forward to helping you again when you're ready for your next vehicle!--AS

April 03, 2025

Dealership Rating

Employee Rating

Leo Hill, sales rep, took the stress out of buying a new car. He was very knowledgeable and personable. It was a positive experience. car. He was very knowledgeable and personable. It was a positive experience. More

by afan39

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Apr 04, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We're so glad to hear that Leo Hill made your car-buying experience stress-free and enjoyable. We take pride in having knowledgeable and personable team members like Leo who go above and beyond to make our customers feel comfortable. We truly appreciate your feedback and are happy to know it was a positive experience for you. Enjoy your new car, and we look forward to working with you again in the future!--AS

March 30, 2025

Dealership Rating

Employee Rating

What a great experience. Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality Was driving by and we decided to check out Volkswagen. We needed a new vehicle for my wife. Not only did we find the vehicles to be excellent quality, Leo and Chris worked hard to get us the deal we needed. We were so impressed that we also traded in what we drove in with and bought a second vehicle as well. The team at O’Steen VW didn’t pressure us and worked hard to make us happy. From making the deal, financing and then driving away it was a top notch experience. If you haven’t tried VW or O’Steen, I would put them on your list to stop by and see. Thanks for getting us into a new Atlas and Taos guys. Chris More

by Chris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris N , Brian in finance

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Mar 31, 2025 -

O'Steen Volkswagen responded

Thank you so much for the amazing review, Chris! We're thrilled to hear about your great experience with Leo, Chris, and the entire team at O’Steen VW. It’s fantastic that not only did you find the perfect vehicle for your wife, but also drove away with a second one! We pride ourselves on offering a no-pressure environment, and we’re glad to know you felt supported throughout the process. Enjoy your new Atlas and Taos, and we hope to see you again in the future. Thanks for choosing O’Steen VW!--AS

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